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Collections & Customer Service Associate

3 months ago

Brampton, Ontario, Canada easyhome Franchise Full time

Retail Level Collections & Customer Service Associate - Leasing

easyhome is the largest merchandise lease-to-own company in Canada and we are the largest easyhome franchise currently with 25 stores in Ontario. We offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

So what will a Retail Collections & Customer Service Associate do?
-
Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone.
-
Maximize store revenues by overseeing accounts and collection activities.
-
Manage weekly account receivables and overdue accounts by following up directly with customers.

Here's what we are looking for:

  • Sales and or/Collections experience is agreeable, but we really want people who are motivated by success. A competitive attitude in sales and customer centric in service.
  • Experience driving a small truck an asset but not required; physically able to move home furnishings.
  • Valid driver's license, clean driver's abstract (past 3 years), and pass our background checks.
  • Ability to work daytime, evening and Saturday shifts weekly.

What's in it for you?

  • Competitive Wages ($ $20.00 per hour) & Benefits
  • Performance Incentives, Bonuses & Paid Vacation
  • Associate Product Purchase Plan

Hours of Work

  • Up to 40 hours per week including every Saturday; Tuesday or Wednesday & Sunday off

Additional Information:

Special Conditions:

This role is internally known as Customer Retention Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process.

easyhome would like to thank all applicants but only those selected for interview will be contacted by the hiring manager.


Inclusion and Equal Opportunity Employment:

easyhome is an equal opportunity employer.

In addition, easyhome is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario.

Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.


Ontario Inc. o/a easyhome Franchise

65- Brampton
Centennial Mall,

227 Vodden St. E., #7

Store:

Mgr:
Rukaiya Fernandes

Brampton, ON L6V 1N2

COVID-19 considerations: The company is following all mandatory and precautionary measures.

Job Types:
Full-time, Permanent

Salary:
$18.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Store discount
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Experience:

- collection's: 1 year (preferred)

- customer service: 1 year (preferred)

- retail: 1 year (preferred)

- driving: 3 years (required)

Licence/Certification:

  • Class G/G2 Licence (required)

Work Location:
In person