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Accounting Clerk

3 months ago

Edmonton, Alberta, Canada Peace Hills Insurance Full time

We currently have two openings for an Accounting Clerk in our Accounting Department. Reporting to the Billing Manager, the successful candidate will contribute to the achievement of a professional and efficient business.

Primary Duties and Responsibilities

Timely processing of accounts receivable, including verification and posting of payments, and refunds and ensuring they are recorded correctly in computer based system Answer phone calls from customers, brokers and other departments to address a variety of billing matters Resolve issues and answer questions from internal and external customers Liaise with Underwriters and other groups across the organization regarding any billing transactions Perform reconciliations as required Resolve issues and answer questions from internal and external customers Maintain abeyances and ensure timely and effective follow-ups Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement Other duties required

Required Qualifications

High school diploma is required, relevant post-secondary education is an asset Previous experience in Accounts Receivable, working with computer-based systems Demonstrated ability to provide exceptional customer service Effective problem-solving skills and math skills Strong data entry skills Possess a pleasant telephone manner and solid communication skills Exceptional attention to detail including a high degree of numerical accuracy Intermediate skills in Microsoft Excel Ability to learn new computing software quickly Ability to work independently as well as collaboratively within a diverse team Professional, efficient, and proactive with time-management and organizational skills Flexible and adaptable; able to work in an environment of shifting priorities and pressures Knowledge of the insurance industry would be an asset