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Veterinary Assistant

3 months ago

Vancouver, British Columbia, Canada Canada West Veterinary Specialists Full time

WHY JOIN US?
Canada West Veterinary Specialists is an exciting full-service multi-disciplinary specialty referral practice with a dedicated 24-hour ERCC service.


At Canada West, you can look forward to being part of a highly dynamic and supportive team, continuous learning, and exposure to unique cases within a specialty environment.


BENEFITS:

  • We grow together with our monthly inhouse Continuing Education presentations
  • Subsidized extended health benefits
  • 5 paid sick days per year
  • Uniform allowance
  • Wellness Spending account
  • We believe in your wellbeing and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access support related to fitness, physical health and mental wellbeing programs.
  • We provide employer paid Pet insurance to our employees.
  • We believe in recognizing our staff with rewards and recognition programs.
  • We have fun together with our hospital sponsored social events like; having Food Trucks visit us onsite, Halloween pumpkin carving contests, Annual Christmas Party, Pub Nights, etc.

Schedule
A -
Job
Description

Position:
Patient Care Assistant

Service:
Internal Medicine

Reports to:
Patient Care Assistant Supervisor

***The Internal Medicine Patient Care Assistant is responsible for assisting the Specialist and Technician as required, participating in client communications under the supervision of the Specialist, and liaising with other services to ensure the smooth functioning of the Service within the hospital.

DUTIES AND RESPONSIBILTIES

  • Coordinates admissions and discharges of patients to the Service
  • Greet and offer assistance to clients
  • Responsible for ensuring daily communication with clients as well as facilitating communication between
clients and hospital medical team

  • Willing to go above and beyond to exceed client expectations
  • Assists in restraining of patients so that internal medicine procedures can be effectively performed by the
Specialist or Technician

  • Executes followup calls for all discharged patients
  • Ensures procedures are documented on the ICU sheets so that accurate invoicing can be done
  • Ensures all equipment is properly maintained and documented
  • Ensures supply inventory is sufficient to meet the demands of the Service
  • Responsible for keeping patient exam room and work spaces clean and organized
  • May be asked to assist in patient monitoring under the supervision of the Specialist or Technician
  • May be required to assist in other areas of the hospital as needed. This could involve working any shift
within the twenty-four-hour operating day of the hospital including weekends and holidays

  • Help facilitate a positive work environment
  • Performs other duties as required
KNOWLEDGE, SKILLS AND EXPERIENCE

  • Strong organizational skills and ability to recognize and establish priorities
  • Must be willing to become knowledgeable of equipment and processes specific to the Internal Medicine
service

  • Ability to remain calm in an emergency
  • High level of professionalism
  • Excellent communication skills
  • Competent animal restraint and handling
  • Full understanding of taking radiographs
  • Experience and understanding of preparation of patients for procedures, sterile techniques etc.
  • Good interpersonal communication skills
  • Attention to detail
  • Ability to work both independently and as part of a team in highpaced environment
  • Good working knowledge of current client and patient software (Ezyvet and Smartflow) is an asset

QUALIFICATIONS AND EXPERIENCE

  • Graduate of an accredited program for Veterinary Assistants or equivalent experience preferred
  • Customer service experience is an asset

WORKING HOURS

  • This position is based on working 10hour shifts, 4 days per week, from 8:00 am until 6:30 pm.

Job Types:
Full-time, Permanent

Salary:
$20.00-$26.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off

Schedule:

  • 10 hour shift
  • Monday to Friday
  • Morning shift
  • Overtime

Supplemental pay types:

  • Overtime
pay

Work Location:
In person