Current jobs related to Customer Success Manager - Island View, Nova Scotia - Biogas Community

  • KFC - Restaurant Operations Manager

    2 weeks ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    About UsFMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread is a leading fast-food chain with a commitment to serving high-quality food and providing excellent customer service.Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible...

  • KFC - Restaurant Operations Manager

    2 weeks ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    About UsFMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread is a leading fast-food chain with a commitment to serving high-quality food and providing excellent customer service.Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible...

  • KFC - Associate General Manager

    1 month ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    KFC is seeking an enthusiastic Assistant General Manager to become a vital part of our team. This pivotal role supports the restaurant's operations and focuses on enhancing customer satisfaction while driving business growth.Key Responsibilities:Deliver exceptional guest service to ensure a memorable dining experience.Prepare our renowned chicken to meet...

  • Store Operations Manager

    2 weeks ago

    Island View, Nova Scotia, Canada Narula's Full time

    Job SummaryWe are seeking a highly skilled Store Manager to lead our retail store operations at Narula's. The ideal candidate will have a proven track record of driving sales, managing store expenses, and leading a high-performing team.Key ResponsibilitiesOperational ManagementEnsure smooth day-to-day operations of the store, including opening and closing...

  • Store Operations Manager

    2 weeks ago

    Island View, Nova Scotia, Canada Narula's Full time

    Job SummaryWe are seeking a highly skilled Store Manager to lead our retail store operations at Narula's. The ideal candidate will have a proven track record of driving sales, managing store expenses, and leading a high-performing team.Key ResponsibilitiesOperational ManagementEnsure smooth day-to-day operations of the store, including opening and closing...

  • Executive Campus Operations Manager

    6 days ago

    Island View, Nova Scotia, Canada Recooty Full time

    Recooty is revolutionizing mobile food delivery with a game-changing operating strategy. Our technology-driven, campus-focused business offers an unparalleled mobile food delivery experience, empowering student professionals to gain real-world experience and kick-start their careers. Our innovative approach combines affordability with a unique opportunity...

  • Executive Campus Operations Manager

    6 days ago

    Island View, Nova Scotia, Canada Recooty Full time

    Recooty is revolutionizing mobile food delivery with a game-changing operating strategy. Our technology-driven, campus-focused business offers an unparalleled mobile food delivery experience, empowering student professionals to gain real-world experience and kick-start their careers. Our innovative approach combines affordability with a unique opportunity...

  • Store Operations Manager

    5 days ago

    Island View, Nova Scotia, Canada Narula's Full time

    Store Manager Job DescriptionJob Summary: We are seeking a highly skilled Store Manager to lead our team and drive sales growth at Narula's.Key Responsibilities:Operational Management: Ensure seamless day-to-day store operations, including opening and closing procedures, inventory management, and food preparation quality control.Customer Service: Provide...

  • Store Operations Manager

    5 days ago

    Island View, Nova Scotia, Canada Narula's Full time

    Store Manager Job DescriptionJob Summary: We are seeking a highly skilled Store Manager to lead our team and drive sales growth at Narula's.Key Responsibilities:Operational Management: Ensure seamless day-to-day store operations, including opening and closing procedures, inventory management, and food preparation quality control.Customer Service: Provide...

  • Lumberyard Operations Manager

    1 month ago

    Island View, Nova Scotia, Canada Kent Building Supplies Inc. Full time

    Are you eager to advance your career in a dynamic, welcoming, and safety-focused workplace? Do you have the ambition to enhance customer satisfaction by offering optimal solutions as a reliable partner? The Department Manager plays a crucial role in overseeing sales performance and daily operations within their designated area. Responsibilities include...

  • Department Manager, Prospect St.

    2 weeks ago

    Island View, Nova Scotia, Canada Sportchek Full time

    About the RoleWe are seeking a highly motivated and experienced Department Manager to join our team at Sportchek. As a key member of our retail team, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.Key ResponsibilitiesCustomer Service: Provide timely and effective support to...

  • Department Manager, Prospect St.

    2 weeks ago

    Island View, Nova Scotia, Canada Sportchek Full time

    About the RoleWe are seeking a highly motivated and experienced Department Manager to join our team at Sportchek. As a key member of our retail team, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.Key ResponsibilitiesCustomer Service: Provide timely and effective support to...

  • Lumberyard Operations Manager

    1 month ago

    Island View, Nova Scotia, Canada Kent Building Supplies Inc. Full time

    Are you eager to advance your career in a dynamic, supportive, and safety-focused workplace? Do you have the ambition to enhance customer satisfaction by delivering optimal solutions as a reliable partner? The Department Head is accountable for the sales performance and daily oversight of their designated area. This role encompasses executing promotional...

  • KFC Restaurant Manager

    3 days ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant General Manager to join our team at KFC. As a key member of our management team, you will be responsible for leading a high-performing team and driving sales growth in a fast-paced restaurant environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive...

  • KFC Restaurant Manager

    3 days ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant General Manager to join our team at KFC. As a key member of our management team, you will be responsible for leading a high-performing team and driving sales growth in a fast-paced restaurant environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive...

  • Assistant Manager at KFC

    1 month ago

    Island View, Nova Scotia, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    KFC is seeking an Assistant Manager to be a vital part of our leadership team. This position serves as the right hand to the General Manager, focusing on enhancing the business and ensuring that every guest enjoys a memorable dining experience.Key Responsibilities:Deliver exceptional customer service to all guestsPrepare our renowned chicken to the highest...

  • Store Director

    1 week ago

    Island View, Nova Scotia, Canada BoxLunch & Hot Topic Full time

    {"title": "Store Manager", "description": "Lead the ChargeAt BoxLunch & Hot Topic, we're passionate about creating an unforgettable in-store experience for our customers and employees.We're seeking a Store Manager who will drive sales growth, lead a high-performing team, and stay connected with our customers through social media and store web...

  • Store Director

    1 week ago

    Island View, Nova Scotia, Canada BoxLunch & Hot Topic Full time

    {"title": "Store Manager", "description": "Lead the ChargeAt BoxLunch & Hot Topic, we're passionate about creating an unforgettable in-store experience for our customers and employees.We're seeking a Store Manager who will drive sales growth, lead a high-performing team, and stay connected with our customers through social media and store web...

  • Director of Philanthropy

    7 days ago

    Island View, Nova Scotia, Canada Recooty Full time

    Job Title: Director of Philanthropy - National OfficeWe are seeking a highly skilled and experienced Director of Philanthropy to join our national team at BullyingCanada Inc. (BCI). As a key member of our leadership team, you will be responsible for driving fundraising revenue nationally through mid-level and major gifts fundraising.About the RoleThe...

  • Director of Philanthropy

    7 days ago

    Island View, Nova Scotia, Canada Recooty Full time

    Job Title: Director of Philanthropy - National OfficeWe are seeking a highly skilled and experienced Director of Philanthropy to join our national team at BullyingCanada Inc. (BCI). As a key member of our leadership team, you will be responsible for driving fundraising revenue nationally through mid-level and major gifts fundraising.About the RoleThe...

Customer Success Manager

3 months ago

Island View, Nova Scotia, Canada Biogas Community Full time

anessa works on enhancing environmental issues in Waste Management by introducing a fresh approach to analyze and optimize the utilization of organic waste and agricultural remains to produce biogas. Our aim is to aid the industry in initiating more feasible and sustainable biogas projects worldwide. We are in search of a skilled Customer Success Manager to join our lively team and assist us in elevating our company.

Contribute to Saving the Planet While Generating Profits

The Customer Success Manager plays a crucial role at anessa and is accountable for shaping and implementing various aspects of customer success. This role involves engaging with customers throughout their entire life cycle, from initial implementation and value realization to renewals and expansions. Responsibilities include user onboarding, adoption, training, and support. Acting as the customers' trusted advisor, the Customer Success Manager bridges the gap between anessa's solution and the challenges encountered in the biogas industry. Moreover, the CSM will contribute to the growth of our customer success team.

This position directly reports to the Chief Technical Officer and represents the voice of the customer within anessa, conveying feedback from customers to the product team, ensuring timely issue resolution, and proposing value-added features.

Key Responsibilities
  • Serve as the main point of contact for our clients, ensuring prompt resolution of all inquiries and issues.
  • Collaborate with clients to address their project requirements using the anessa software suite of platforms.
  • Closely monitor client satisfaction, taking proactive measures to tackle any concerns, and identifying areas for enhancement.
  • Maintain a comprehensive understanding of our services and products, spotting opportunities for upselling or cross-selling to existing clients.
  • Establish and manage an expanding database of client details and interactions in our CRM system.
  • Coordinate with internal teams to surpass client expectations.
  • Create and conduct client training sessions on our services and products.
  • Devise customer satisfaction and feedback strategies, while monitoring customer support KPIs and metrics to track team objectives.
  • Create and update training materials via our CRM Knowledge Base and third-party software.
Job Requirements
  • Minimum of 3 years of experience in a client-facing position, preferably in a B2B setting.
  • Bachelor's degree in a relevant Engineering discipline, Environmental Science, or a related field.
  • Outstanding communication, interpersonal, and presentation skills.
  • Robust analytical and problems-solving capabilities.
  • Ability to engage with customers at all organizational levels.
  • Demonstrated history of establishing and maintaining solid customer relationships.
  • Capability to collaborate effectively with teams.
  • Thorough understanding of customer and market dynamics.