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Office Coordinator Maintenance Department

3 months ago

Toronto, Ontario, Canada DoubleTree by Hilton Toronto Downtown Full time
Job description

  • Are you looking for an exciting career change at a bustling Downtown property? Join the dynamic team at the DoubleTree by Hilton Toronto Downtown in the exciting role of an Office Coordinator Maintenance Department_
  • Located in the heart of Downtown Toronto, The DoubleTree by Hilton Toronto Downtown boasts of 490 guest rooms and 13,500 sq ft of flexible Meeting and Event space._
Scope

We are committed to delivering an unsurpassed level of customer service to every guest, every time. Each of us will strive to be an Ambassador of the DoubleTree Hotel.

We will take advantage of every opportunity to anticipate out guests' needs, ensuring a proactive approach to the provision of excellent service.

-


REPORTS TO:
Maintenance Manager_

Department Mission Statement:


To do all work in-house with minimum use of outside contractors, in order to service both guests and employees more efficiently.


Areas of Accountability:

Financial:

  • Prepare / track P.O's for contractors and suppliers.
  • Arrange for petty cash under $50 through the Front Desk when necessary.
  • Ensure the best possible product keeping in mind financial constraints and/or
limitations.

Service:

  • Read the Engineering log book every morning for any issues that require attention.
  • Communicate with Security any issues that happened overnight.
  • Attend morning meeting and take care of any guest or hotel issues.
  • Communicate at meetings of any happenings from Engineering department.
  • Ensure that all guest requests are delegated to the appropriate person and ensure timely follow up.
  • On a daily basis, ensure VIP rooms are checked to make sure all maintenance issues are addressed and completed.
  • Address any employee issues with regards to the engineering department.
  • Issue keys to employees when necessary.
  • Call contractors to schedule work that needs to be done in the hotel.

Service:

  • Block rooms with front desk to ensure that they are out of order, so contractors may work in them.
  • Order supplies for the department and hotel.
  • Check status of renovated rooms.
  • Complete monthly inventory of regular supplies (ie. batteries and light bulbs)
  • Respond to any emergency calls within the hotel and delegate the jobs to be done.
  • Follow up on any outstanding issues from Occurrence Reports.
  • Organize departmental meetings for Engineering department.

Human Resources:

  • Complete Engineering department payroll on a daily basis.
  • Bi-weekly editing of department paysheets.
  • Weekly scheduling of engineering department.
  • Monitoring employee vacation and lieu days.
  • Compiling departmental task lists.
  • Attending monthly TEAM meetings and following up on engineering items.
  • Writing up accident reports for any employee accidents.
  • Communicate with payroll any new employee numbers.

Commitment:

Since it is essential for us to work in an atmosphere of friendly cooperation, it is your responsibility to:

  • Ask your Manager for an explanation of anything you do not understand.
  • Attend all meetings and training sessions.
  • Participate in the CARE committee at the hotel
  • Take the necessary extra step to improve the experience of our Guest's and promote return stays.

Salary:
$23.00-$24.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Weekend availability

Experience:

- administration: 3 years (required)

Work Location:
One location