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Strategic Partner Manager

3 months ago

Toronto, Ontario, Canada Instacart Full time

We're transforming the grocery industry


At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.

Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.


Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward.

If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work.

Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Learn more about our flexible approach to where we work.

OVERVIEW
As we continue our fast growth, we are looking to add to our Business Development team.

We are hiring a Strategic Partner Manager on our Retail side to manage retailers who have signed on to join the platform.

In this role, you will have responsibilities including, but not limited to, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs and selling new offerings and opportunities.


ABOUT THE JOB

  • Manage relationship with strategic Instacart retail partners
  • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
  • Develop strategic plans to meet retail partners' needs
  • Work with crossfunctional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
  • Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
  • Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
  • Establish processes and reporting to help streamline the team's operations and add value to retailer relationships
  • Devise strategies to help retail partners grow their business on Instacart
  • Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

ABOUT YOU

  • 57 years previous experience; MBA preferred, but not required
  • Excellent communication skills with the ability to distill complex issues
  • Experience with large data sets and ability to extract business insights from analysis (experience in SQL, Tableau preferred)
  • Comfort with ambiguity and a rapidly evolving business landscape
  • Solid stakeholder management skills, both for internal and external stakeholders
  • Quick communication response times
  • Ability to manage across functions and present to leadership
  • Creative and structured problemsolver
  • Travel required
LI-Remote

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