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Event Systems Coordinator
3 months ago
Position:
Event Systems Coordinator
Department:
Event Services
Reports to:
Sr. Director, Security & Event Operations
***: The Event Systems Coordinator assumes a central role within the Event Services and Arena Operations team. Tasked with managing our centralized platform spanning all operational departments, this position is pivotal in enhancing communication for both fans and staff, mitigating liability and risk for our arena, and streamlining facilities management processes. Additionally, the incumbent will collaborate closely with various stakeholders to ensure optimal scheduling and maintenance of our arena calendar. This position will be required to work evenings and weekends as needed.
This role will focus on:
- Overseeing the daily management of the arena's centralized operations system (24/7); liaising with Event Services and Arena Operations teams
- Monitoring system performance and troubleshooting issues as they arise, implementing solutions to enhance productivity and efficiency for our operations teams
- Collaborating with other departments to integrate arena systems with overall operations, such as event scheduling, contractor scheduling and maintenance scheduling, fan experience and security incident management
- Providing training and supporting to staff on the use of arena systems
- Managing crossfunctional department processes and workflows
- Monitoring and tracking work orders, holding departments accountable for timely completion
- Coordinating with vendors and contractors for system repairs, upgrades, and maintenance
WE HAVE:
- A team you can belong to and believe in
- A fun, high energy environment
- An open mind for new ideas
- The opportunity to embark on a career development journey
- Lots of fun staff events throughout the year
- Onsite gym and underground parking
YOU HAVE:
- Postsecondary degree or diploma in Business Administration, Facilities Management or a related field
- Proven experience in event operations and experience with and a strong aptitude for database concepts
- Excellent attention to detail
- Excellent problemsolving skills and the ability to work effectively under pressure
- Strong communication and interpersonal skills, with the ability to collaborate across departments and external partners
- Strong customer service focus
- Onsite role at our office in downtown Vancouver
YOU MIGHT ALSO HAVE:
- Experience with arena or stadium operations
- Project management experience
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community.
This position will remain open until filled.
