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Automotive Service Advisor
3 months ago
Duties:
- Greet customers and provide excellent customer service
- Schedule appointments and manage the service schedule
- Communicate with customers about their vehicle's needs and provide accurate estimates for repairs
- Provide guidance on preventative maintenance and services
- Handle cash, credit card, and check transactions
- Manage inventory of parts and supplies
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions and vehicle service history
Skills:
- Knowledge of auto body repair, tire service, brake repair, shocks struts, suspensions, transmissions, aligning, diesel engine repair, and oil changes
- Strong communication skills to effectively communicate with customers and technicians
- Excellent customer service skills to ensure customer satisfaction
- Ability to handle cash transactions accurately
- Attention to detail to ensure accurate estimates and records
- Organizational skills to manage the service schedule and inventory
Benefits:
- Competitive pay based on experience
- Health insurance benefits available after 90 days of employment
- Paid time off for vacation and sick days
- Opportunities for career advancement within the company
Requirements:
- High school diploma or equivalent required; some college coursework or degree preferred
- Previous experience in a customer service role required; experience in an automotive service advisor role preferred
- Must be able to work flexible hours including weekends as needed
- Must have a valid driver's license and a clean driving record
- Must be able to pass a background check
Salary:
From $23.00 per hour
Expected hours: 37 per week
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Profit sharing
- Store discount
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Maple Ridge, BC V2X 3M7: reliably commute or plan to relocate before starting work (required)
Work Location:
In person