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Administration Manager
3 months ago
The Administration Manager is responsible for all areas related to the collection, depositing and processing of employer reports and benefit contributions, and processing enrollment data of benefit plan participants.
He or she ensures contribution reports are verified for accuracy according to clients' contract specifications in order to determine member benefit plan entitlements, identify employer payment irregularities, initiate collection efforts and enforce delinquency procedures.
The Administration Manager heads a team of Employer Services Representatives and reports directly to the Operations Manager.The Administration Manager will:
- Lead and direct a team responsible for the processing of benefit plan member data and the collection of employer benefit contribution payments including balancing and auditing employer contribution reports verifying benefit rates according to trust agreements, collective bargaining agreements and plan texts
- Monitor employer account details for nonpayments, delayed payments and other irregularities and maintain recovery system for outstanding and delinquent accounts
- Advise staff and system administrators regarding the handling of nonroutine reporting transactions, plan eligibility rules and new client setups
- Be responsible for taking a lead role in maintaining and monitoring a adequate system of internal controls to include auditing of data entry process and identifying training needs
- Work with the Custodial Services Manager, auditors, and Client Accounting Services to ensure accurate and timely yearend closes and yearend audits for all clients
- Enforce company policies, good governance and fraud deterrence guidelines, and delinquency guide
- Be involved in staff recruitment, appraisals, annual reviews, convey to team all information that pertains to their jobs and provide training to new and existing staff as needed
- Handle personnel issues related to staff conflicts, absenteeism, vacation requests, performance issues, policy compliance, etc.
- Contribute to business growth as a key member of the company's leadership team
To be successful
as an Administration Manager with BPA, you will need**:
- 5 years are in a supervisory position; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities has been achieved
- Strong leadership, management, coaching and organizational skills
- PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential)
- Excellent written and verbal communication abilities
- Strong interpersonal and customer service skills
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958.
BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
