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Duty Manager

3 months ago

Dorval, Quebec, Canada SAMSIC Assistance Canada Inc Full time

Responsibilities and Requirements:

  • Duty Manager assists in communicating policies and procedures within their operation
- at the request of Ramp Manager. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with time constraints to meet operational goals. A professional and positive image must be consistently displayed by the employee. "Lead by Example" concept is strongly promoted.

  • Duty Manager fulfills the objectives and works in conjunction with Ramp Manager to ensure all directives are followed
  • Duty Manager must report to work on a regular and timely basis and report directly to the Ramp Manager.
  • Performs all functions of Duty Manager, as needed.
  • Actively participates in the Safety Management System (SMS) responsibilities
  • Verify training and education is provided
  • Identify, correct and actively seek out emerging hazards, know effective control measures for the hazards
  • Directly observe workers, verify that workers' performance meets expectations for safety
  • Direct and instruct workers
  • Respond to worker questions and concerns
  • Ensure the health and safety of all workers
  • Provide/verify workers' training before undertaking new tasks
  • Coordination and oversight of aircraft turnaround activities
  • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements Job Duties
  • Schedule and coordinate SA employees as required, ensuring all shifts are covered.
  • Work with the Ramp Manager to ensure employee assessments are completed in a timely fashion.
  • Delegate daily flight responsibilities among ramp team members and assign all team members.
  • Follow and enforce all airline standard operating procedures.
  • Ensure proper first aid procedures are administered to injured staff and correct reporting procedures are carried out.
  • Ensure complete flight paperwork are submitted in a timely manner
  • Delegate job duties as required and ensure completion.
  • Participate in oversight of all the operations during hours when required.
  • Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary
  • Cooperate fully with Inspectors to achieve quality inspection commitments
  • Eligible to work in Canada
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
  • Posses a valid provincial driver's license
  • Perform other ground service duties as assigned

Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekends as needed

Ability to commute/relocate:

  • Dorval, QC H4Y 1G2: reliably commute or plan to relocate before starting work (required)

Experience:

  • Airport: 2 years (required)

Licence/Certification:

  • RAIC (RED) (required)
  • D/A license (required)
  • Quebec Driver's License (required)

Work Location:
In person