Current jobs related to Client Care Specialist - Toronto, Ontario - The Credit Counselling Society
-
Foot Care Specialist
2 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
2 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
2 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Foot Care Specialist
2 weeks ago
Toronto, Ontario, Canada Spectrum Health Care Full timeJob SummarySpectrum Health Care is seeking a skilled Foot Care Specialist to join our team. As a Foot Care Specialist, you will be responsible for providing high-quality foot care services to clients in the community and facility setting.Key ResponsibilitiesConduct thorough foot assessments to identify potential issues and provide treatment as needed.Develop...
-
Client Care Specialist
3 days ago
Toronto, Ontario, Canada SENTALER Full timeClient Care SpecialistSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships.Job Summary: We are seeking a Client Care Specialist to join our dynamic and entrepreneurial team. This role will serve as a SENTALER ambassador, promoting...
-
Client Care Specialist
3 days ago
Toronto, Ontario, Canada SENTALER Full timeClient Care SpecialistSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships.Job Summary: We are seeking a Client Care Specialist to join our dynamic and entrepreneurial team. This role will serve as a SENTALER ambassador, promoting...
-
Client Care Supervisor
3 days ago
Toronto, Ontario, Canada SPRINT Senior Care Full timeJob SummaryThe Client Care Supervisor is a key role within our organization, responsible for ensuring the highest level of care and service for our clients. This position requires a strong background in gerontology and community settings, with a focus on supervising team members and coordinating day-to-day operations at our residences.Key...
-
Client Care Supervisor
3 days ago
Toronto, Ontario, Canada SPRINT Senior Care Full timeJob SummaryThe Client Care Supervisor is a key role within our organization, responsible for ensuring the highest level of care and service for our clients. This position requires a strong background in gerontology and community settings, with a focus on supervising team members and coordinating day-to-day operations at our residences.Key...
-
Client Registration Specialist
1 day ago
Toronto, Ontario, Canada Saint Elizabeth Health Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Registration Specialist to provide exceptional support to patients and healthcare providers across Ontario. As a virtual member of our team, you will work from the comfort of your own home, utilizing your excellent communication and organizational skills to deliver top-notch service...
-
Client Registration Specialist
1 day ago
Toronto, Ontario, Canada Saint Elizabeth Health Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Registration Specialist to provide exceptional support to patients and healthcare providers across Ontario. As a virtual member of our team, you will work from the comfort of your own home, utilizing your excellent communication and organizational skills to deliver top-notch service...
-
Client Registration Specialist
20 hours ago
Toronto, Ontario, Canada Saint Elizabeth Health Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Registration Specialist to provide exceptional support to patients and healthcare providers across Ontario. As a virtual member of our team, you will work from the comfort of your own home, utilizing your excellent communication and organizational skills to deliver top-notch service...
-
Cleaning Specialist
3 days ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...
-
Cleaning Specialist
3 days ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...
-
Client Care Specialist
1 month ago
Toronto, Ontario, Canada VCA Full timeClient Care SpecialistPosition Overview:VCA Canada is in search of a Client Care Specialist to enhance our dedicated team. Our facility is committed to delivering exceptional service and care for our patients. We seek a detail-oriented, enthusiastic, and compassionate individual to assist in our operations. Key responsibilities include:Providing outstanding...
-
Cleaning Specialist
2 days ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy work environmentOperate and...
-
Cleaning Specialist
1 day ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.ResponsibilitiesPerform cleaning and sanitizing tasks to maintain a clean and healthy environmentOperate cleaning...
-
Cleaning Specialist
1 day ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.ResponsibilitiesPerform cleaning and sanitizing tasks to maintain a clean and healthy environmentOperate cleaning...
-
Cleaning Specialist
2 days ago
Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full timeJob SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy work environmentOperate and...
-
Nursing Care Support Specialist
7 days ago
Toronto, Ontario, Canada ParaMed Home Health Care Full timeAbout the RoleWe are seeking a skilled and compassionate Nursing Care Support Specialist to join our team at ParaMed Home Health Care.Key ResponsibilitiesAssist with cleaning, sterilizing, and setting up medical equipmentPerform tasks related to patient care and comfort, including bathing, dressing, and groomingSupervise patients' exercise routines and...
-
Nursing Care Support Specialist
7 days ago
Toronto, Ontario, Canada ParaMed Home Health Care Full timeAbout the RoleWe are seeking a skilled and compassionate Nursing Care Support Specialist to join our team at ParaMed Home Health Care.Key ResponsibilitiesAssist with cleaning, sterilizing, and setting up medical equipmentPerform tasks related to patient care and comfort, including bathing, dressing, and groomingSupervise patients' exercise routines and...
Client Care Specialist
3 months ago
What This Role Involves:
The Client Care Specialist is the Credit Counselling Society's (CCS) first point of contact for the clients who call in looking for help with their finances.
Given the fact that we support our clients in a variety of languages, fluency in other languages is an asset.
This role is an ambassador for the organization, building trust with clients and offering them an empathetic and calming presence during challenging circumstances.
You will need to use active listening skills to ensure you are providing the appropriate resources and supports for a client, depending on their specific situation.
In this role, you will use your judgment to determine how to best help the client, easing their concerns and connecting them with a Credit Counsellor when appropriate, or other resources where applicable.
Regardless of your background, you will receive training and support to help clients with their initial questions regarding their financial situation.
In addition to clients who call in, we receive a number of online inquiries as well.Part of this role will involve reaching out to clients who have asked us to contact them, to go through the intake process.
Your role will also include fulfilling a number of administrative tasks to support their success during their relationship with CCS.
Yours is an important role in the client's financial journeyWhat We Have To Offer:
The starting salary for this role in the outlined location is $41,210, but this may fluctuate based on geography and previous education and experience.
We are proud to qualify as a Great Place to Work Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions It's important to us that every member of our team feels safe, supported, and respected at work.
To support this goal, we are an Employer Partner of the Canadian Centre for Diversity & Inclusion (CCDI), offering every member of our team a chance to learn more about the role we all play in creating that space together.
In addition, we are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day.
In addition to a great workplace culture, our employee experience and compensation package includes:
- A comprehensive health and wellness benefits package, including $850/year for prescription coverage, $3,150/year for a Health Spending Account, $300/year for a Wellness Spending Account, and $300/year for a myFlex benefit to be allocated between the Health and Wellness Spending accounts to best meet each employee's needs. (These benefits are prorated for the first year of employment.)
- Long term savings program with employer matching (starting at 5%).
- Educational reimbursements (up to $2,500/year).
- Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. (Paid leave is also prorated for the first year.)
- Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
- Employee and family assistance program through Inkblot Therapy, offering counselling support as well as a wide variety of support resources.
- The opportunity to participate in our twolevel employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
What We Are Looking For:
The successful applicant for this position will bring the following experience and attributes:
- One to two years of customer service experience required; call centre experience preferred.
- Availability to work variable shifts, scheduled between 7:30 am and 6:30pm (Eastern), with a Saturday shift once each month.
- Professional and empathetic manner, demonstrating active listening skills, and the ability to connect with clients and convey information accurately.
- Excellent communication & interpersonal skills, demonstrating a genuine desire to work as part of a team and help people.
- Positive, cando attitude and a solutionfocused approach, with the ability to adapt to change and work well under pressure.
- Strong organizational abilities, including the ability to switch between tasks quickly and occasionally manage simultaneous conversations while ensuring attention to detail.
Who We Are:
CCS is an accredited non-profit organization that offers support to clients who are encountering financial challenges.
Every year, we change the lives of thousands of people who are looking for help to get their life back.
