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Executive Assistant

3 months ago


Victoria, British Columbia, Canada Two Worlds Consulting Full time

WHO IS TWO WORLDS CONSULTING?


One more note - our team works hard, and we are not joking when we say, "dynamic environment." However, we believe in balancing that by enabling our team members to shut down at the end of the scheduled workday and not carry work into their personal time.

Unlike many EA roles, this one isn't intended to be 24/7. There will be occasions when something is required after business hours, but it won't be a lifestyle.

DUTIES AND RESPONSIBILITIES

  • Develop a solid understanding of our executive team's roles at TWC as well as the company strategy, values, goals, and operational practices to enable you to provide effective recommendations and make informed, independent decisions.
  • Help our executive team beat the game of Calendar Tetris by triaging meeting requests and holding enough space in her calendar for her to do the deep work too.
  • Keep the executive team proactively informed on the status of key tasks and projects both your own and within the organization so that they never has to do followups themselves. Sometimes this will mean chasing down liaising with other team members and nagging them about tactfully reminding them of their own accountabilities.
  • Coordinate everything from travel bookings to the logistics for company events, training sessions, and client meetings. Ideally you should be able make sure that everything always goes perfectly, meetings aren't delayed, and flights are never cancelled but when things inevitably do go south, you quickly find alternative solutions and help manage the ripple effects when things don't go as planned.
  • Support the rest of the senior leadership team by organizing both internal and external meetings, including collecting and preparing document packages, creating agendas, reminding the senior leadership team to actually read them, and even occasionally taking minutes so that we might remember what we decided to do.
  • Be prepared to take on "any additional duties that may be assigned" and ad hoc projects that might include everything from conducting research to developing a client presentation to figuring out where to get the best vegan cake in various cities across Canada. Occasionally you may be asked to run some personal errands for Jen as well.

QUALIFICATIONS

  • You can tell stories about the times you have performed miracles like track down a suit in a strange city at 9:00pm for someone who has a critically important meeting at 8:00am the next morning and managed to only pack a pair of their rattiest jeans.
  • You know exactly what is meant by Calendar Tetris and have lived it and fixed it.
  • You're used to acting on behalf of senior executives with mínimal guidance and making it seem to the outside world like you're practically the same person. You are also used to helping that senior executive work effectively with you and establishing procedures and practices that can keep you both on the same page.
  • You can get things done in an organization when you don't necessarily have authority, but you do have influence due to the relationships that you built based on your ability to deliver on commitments, your own expertise, and your winning personality.
  • You are a good writer with such extreme attention to detail that you're often asked to review and edit others' work, or you are the final proofreader before anything important leaves the office.
  • You would be bored if your working life is always routine, and genuinely love working somewhere that is consistently dynamic and fastpaced. You typically embrace change and are comfortable with the uncertainty that can accompany it.
  • Your first response when something goes sideways is to start figuring out ways to fix it (or laugh, mutter a few curse words, and then start figuring out ways to fix it).
  • You are a vault for confidential information and can be trusted with everything from payroll numbers to highly sensitive project details.
  • You are consistently described with such words as kind, thoughtful, considerate, trustworthy, caring, and supportive. You don't do office politics and you always find ways to support and build up your colleagues. People genuinely enjoy working with you, even when you must tactfully remind them of their own accountabilities.

WORKING LOCATION & OTHER ITEMS OF INTEREST


This position is based in our head office in downtown Victoria, BC, just a few minutes slow walk from the Inner Harbour and some of the best coffee shops, restaurants, and shopping in Victoria.

Our building offers secure bike storage and the company of pigeons who like to hang out on our windowsills and judge us while we work.

The dress code is business casual, but more casual than business, and our schedules are flexible.

EMPLOYMENT EQUITY
TWC welcomes all cultures, ages, genders, sexual orientations, and abilities. We recognize and celebrate the diversity of all peoples and actively promote development of inter-cultural c