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Sales Coordinator

3 months ago

Toronto, Ontario, Canada Omni Hotels & Resorts Full time

Overview

/ vue générale

King Edward Hotel

With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.

The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description / description de l'emploi

The Sales Coordinator position is responsible to assist with the efficient running of the department in line with Omni Hotels & Resorts corporate strategies and brand standards, all the while meeting employee, guest and owner expectations. The Sales Coordinator will support the Sales Managers and Directors in maximizing sales and achieving pre-determined targets.

Qualifications / qualifications

Previous hotel sales administrative experience preferred. College degree preferred. Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. Experience working with Microsoft Office Suite Delphi experience preferred (preferably Delphi FDC or SalesForce experience) Must demonstrate exceptional organizational skills. Team player who possesses good planning and problem solving and the ability to work with other departments to exceed customer service. Ability to work a flexible schedule.

Responsibilities / responsabilités

Schedules and prioritizes workload to meet deadlines of all managers. Types and distributes all correspondence, including letters, emails, proposals, contracts for assigned managers. Ensures that all correspondence is 100% accurate. Maintain account files and ensures that all information is included in file, i.e., budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists. Answers telephones, qualifies lead inquiries, directs calls and relays messages in a timely manner. Responsible for coordinating general office functions including payroll, purchasing, and expenses. Gathers materials and mails packages to clients as necessary and process outgoing mail. Take minutes at committee/assistant meetings as directed. Participate in schedule rotation for department coverage. Attend monthly department meetings and other company required training. Complete other duties as assigned by management.