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Lead Generation Representative

3 months ago

Toronto, Ontario, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.

That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology.

By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement.

We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.


The impact you will have:


As a
Lead Generation Representative for our Workplace business, you will help customers move through their research and consideration journey through a multi-channel customer service model.

As you help our customers and prospects on their path to success, you will find success within your role with the transition of leads to an accepted sale pipeline stage.


Success in this role requires a commitment to learning, growing with others, teaching, and having customer conversations about our workplace offerings and the value of Windows 11 devices.

You will collaborate closely with members of our digital programs, digital marketing, operations, sales, and workplace category teams.

Success in this role is scheduling 20 meetings a month for our sales teams.

This role is hybrid with the expectation of working in the Toronto office 1-2 times per month.

What you'll do:

  • Inbound and outbound lead activity focused on client hardware devices.
  • Research your target account list to develop customized outreach programs.
  • Design, execute, and report on outreach sequences.
  • Connect customers and prospects to additional thought leadership, resources, and experts.
  • Support lead development outreach for the Digital Program Manager and customer event programs.
  • Review and report on sales pipeline for workplace leads

What you'll bring to the table:

  • 1-2 years of customer service or sales experience (corporate experience preferred, but not required)
  • Customer centric mindset and experience
  • Selfstarter who thrives in a fast paced, projectbased environment
  • A learn, grow, and teach mindset
  • Written and oral communication skills.
  • Experience with digital customer engagements
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.

Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.


Why people love working here:

  • We offer hybrid and remote working opportunities.
  • Comprehensive benefits from day one of employment.
  • We offer meaningful work and opportunities for career growth.
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
  • We offer an opportunity to build and grow a career in the technology industry.
  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging.

People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.


Require accommodation? We are ready to help:

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone.

We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:5865

EoE/M/F/Vet/Disability

Associate

LI-CW1