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Wealthview Operations Analyst
3 months ago
Scope of Position
The Wealthview Operations Analyst will be responsible for owning planning and implementing a strategic direction for our banking host, developing and fostering relationships with peers in the industry, and effectively managing the operation of our core banking system.
You will play a crucial role in ensuring the stability, security, and scalability of our technology infrastructure, while driving innovation and operational excellence within the organization.
Major Responsibilities
Ownership of Wealthview Production and non-Production environments:
- Oversee the infrastructure, including hardware, software, networks, and systems
- Ensure the availability, performance, and security of all infrastructure components.
- Implement and maintain best practices for system administration, data backups, disaster recovery, and cybersecurity.
Strategic Planning and Implementation:
- Execute as per the strategic direction for our banking host platform, aligning it with business goals and industry trends.
- Identify opportunities for technological advancements and propose innovative solutions to optimize banking operations.
Relationship Building and Industry Engagement:
- Build and nurture relationships with peers, vendors, and industry professionals to stay informed about emerging technologies, industry standards, and best practices.
- Participate in industry conferences, forums, and networking events to share knowledge and contribute to the advancement of banking technology.
Core Banking System Operations:
- Manage the daytoday operations of our core banking system, ensuring its smooth functioning and reliability.
- Coordinate system updates, patches, and releases in collaboration with relevant stakeholders.
- Monitor system performance, troubleshoot issues, and implement corrective measures as necessary.
- Identify and manage operational risks
- Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity
- Ensure compliance of department and organizational polices
Team Leadership and Collaboration:
- Collaborate with crossfunctional teams, including banking operations, security, compliance, and technology teams, to ensure effective integration and alignment of IT infrastructure initiatives.
Expectations / Outcomes
- Facilitates appropriate communication from and forwards through the organization
- Core systems are available and functioning as designed
- Outages are dealt with and resolved, minimizing member/client impact
- Consistently delivers highquality service to our client
Contacts
- Alterna Staff at all levels and departments
- 3rd party suppliers
Qualifications
Education / Certifications / Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
- Proven experience in managing IT infrastructure in the banking or financial services industry.
- 7 years experience of the Wealthview core banking systems, platforms, and associated technologies.
- 5 years experience and familiarity with banking regulations, compliance, and security standards.
- 2 years demonstrated experience in strategic planning and implementation of IT initiatives.
- Relevant certifications (e.g., CCNP, CISSP, ITIL) will be considered a strong asset
- Work requires willingness to work a flexible schedule.
Competencies/Skills
- Excellent communication, interpersonal, and leadership skills.
- Strong analytical and problemsolving abilities.
- Ability to work effectively under pressure and meet tight deadlines.
- Works independently, demonstrating organizational ability and good time management skills.
- Professional written and verbal communication and interpersonal skills
- Takes and maintains ownership of projects and other assignments
- Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects
- Welldeveloped analytical skills.
- Ability to communicate complex information effectively at all levels, often remotely.
- Excellent ability to conceptualize problems and solutions.
- Is selfmotivated, independent, innovative and decisive.
- Adapts quickly to changes in environment and strategies.
- Proven solid leadership supporting and generating enthusiasm among team members
- A change manager with innovative ideas
- Ability to solve problems within tight timelines
Working at Alterna
Alterna offers a fast-paced, impactful work experience in an organization that cares about doing good.
For over 110 years, Alterna has been creating financial services that transform lives for the better, all while giving back to our community.
We are incredibly proud of our corporate culture, where everyone works together towards a common goal, the financial wellbeing of our members and customers.
