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Receptionist / Medical Assistant

3 months ago

Aurora, Ontario, Canada Enhanced Care Clinic Full time
At
Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness.

Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities.

With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely.

As we continue to expand, we are looking for a
Receptionist/Medical Assistant who has the passion to deliver the best possible care to our patients.

_A great opportunity to enter into the healthcare field and work with a leading medical group._

Summary:
The
Receptionist/Medical Assistant will participate in delivering services and outreach activities.
This is a permanent full-time position (4-5 days/week).

Location: 14872 Yonge St, Aurora ON, L4G 1N2

Responsibilities:

  • Provide virtual administrative support to physicians, pharmacies and allied health professionals
  • Directs telemedicine requests to our providers in an appropriate and efficient manner
  • Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
  • Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
  • Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
  • Provides assistance to doctors and allied health providers
  • Supports management and perform administrative tasks for service delivery
  • Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
  • Perform other duties related to clinic operations

Requirements:

  • Administrative experience/customer service experience is an asset
  • Excellent communication skills, ability to multitask and willingness to learn
  • Computer proficiency
  • Knowledge of EMR and Gsuite is an asset
  • Effective interpersonal and problemsolving skills
  • Able to work effectively in a fastpaced environment
  • Strong organizational skills and attention to details
  • Knowledge of CRM is an asset

Why Enhanced Care might be right place for you:

  • Nominated for 2012 York Regions' Character Organization Award
  • Winner of 2015 OPA's Collaborative Services Award
  • Ongoing career training and development

Schedule:

  • 8 hour shift
  • Weekends as needed

Application question(s):

  • Do you have administrative experience in healthcare in Canada? If yes, please list number of years. Please note this is a mandatory question.
  • Do you have experience working with EMR? If yes, please list the name(s) of the EMR and number of years of experience. Please note this is a mandatory question.
  • What is your hourly wage expectation for this role? Please note this is a mandatory question.
  • Please confirm if you are available for weekend shifts. Please note this is a mandatory question.

Work Location:
In person