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Manager, Business Development

3 months ago

Dartmouth, Nova Scotia, Canada VenorTalent Full time
Manager, Business Development & Customer Solutions

Dartmouth, NS

Permanent

Venor is pleased to announce that we have partnered with EfficiencyOne in their search for an experienced and proven leader within the renewable energy sector to join them as Manager of Business Development & Customer Solutions. This is a great opportunity for the successful candidate to leverage their leadership, sales, and coaching abilities to contribute to the continued success of EfficiencyOne.

About EfficiencyOne:

EfficiencyOne is a leading efficiency enterprise that transforms the way people use energy. They work with several outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond. They help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

To date, their work has achieved over $4 billion in energy savings and contributed to 22% of Nova Scotia's GHG emission reductions. If there's a better way to improve energy efficiency, they'll find it. Find out more about how they are making an impact at

Why you'll love working here:

  • A strong sense of purpose and core values that they live by (Integrity, Innovation, and Partnership)
  • A culture that understands there is life outside of work and cares about its employees
  • A competitive salary and awesome benefits package that starts on day one
  • Wellness initiatives and fitness challenges offered throughout the year
  • Discounted gym memberships and complimentary access to a nearby fitness facility
  • Career growth and professional development opportunities
  • Being part of a team contributing to Nova Scotia's goal of 2050 net-zero carbon

About the role:

Reporting to the Senior Director, Marketing and Customer Experience, the successful candidate will oversee the Business Development and Partnerships & Quality Assurance teams, which includes our Efficiency Preferred Partner (EPP) network. This includes developing and managing the performance of all direct reports. The successful candidate will have experience motivating high-performing teams and fostering ongoing collaboration while overseeing the development of strategic initiatives related to business development, partnerships, quality assurance, and industry capacity building.

This role requires a strong leader capable of structuring, delegating, coaching, and motivating a team of direct reports, providing clear direction and oversight to ensure departmental goals are aligned, fostering strong collaboration with internal and external stakeholders, and supporting organizational strategic priorities. Ideally, this individual will have a strong background and demonstrated experience in sales and business development in a B2B, B2C, and/or professional services setting, particularly working with senior-level decision-makers.

Key responsibilities include:

  • Establishing key strategic priorities for the team, delivering against organizational priorities, and fostering a sense of ownership, collaboration, and accountability.
  • Managing, monitoring, forecasting, and reporting on Business Development and Customer Service team spending, savings, and other performance metrics.
  • Setting the strategic direction for Business Development, Partnerships & Quality Assurance, and the EPP network, collaborating with Service Delivery and other cross-functional partners to align on work plan delivery.
  • Developing sell-through strategies to meet overall customer satisfaction and energy savings targets with current and new customers, new markets, and/or channels, in collaboration with the Partnerships & Quality Assurance and Service Delivery teams.
  • Overseeing the development and rollout of EfficiencyOne's new Quality Assurance framework and supporting the Quality Assurance Manager and direct reports to gain buy-in from cross-functional partners.
  • Establishing relationships with external stakeholders, including provincial and federal government organizations, to deliver on the long-term goals of the organization.
  • Providing input on the annual business plan, marketing plan, and other projects and plans.
  • Identifying opportunities for the organization in new markets and services, and effectively planning for long-term business growth.

The ideal candidate will possess:

  • Seven (7) to ten (10) years of experience in a senior leadership role in sales, client engagement, customer success, or account management.
  • Excellent leadership and people management skills, with the ability to inspire and motivate a team.
  • Experience working within the energy industry and an understanding of industry jobs, roles, and functions.
  • Experience building and managing relationships with government entities.
  • Experience in managing multiple organizational functions.
  • Excellent interpersonal, verbal, and written communication skills with experience leading, inspiring, and motivating a team to achieve results.
  • Proficient with all Microsoft Office software (Excel, Word, PowerPoint, Outlook, Teams).

In the first week, expect to:

  • Meet with the team and learn what they do.
  • Learn about the Business Development team's areas of responsibility.
  • Learn about the Partnerships & Quality Assurance team including the EPP network and what we have done with them in the past, why they are a crucial part of EfficiencyOne, and how we will be supporting them going forward.
  • Begin familiarizing yourself with EfficiencyOne's programs and services, including reviewing program manuals and evaluation reports.

In the first month, expect to:

  • Become familiar with targets, goals, and objectives tied to the Business Development and Partnerships & Quality Assurance teams.
  • Become familiar with and learn how our Customer Information System process works in Salesforce.
  • Understand the types of inquiries we deal with from our partners and potential customers.
  • Learn how our Quality Assurance process works and review the project plan for a new QA process.
  • Become familiar with the engagement strategies for partnerships, industry capacity, and business development.

In the first three months, expect to:

  • Establish working relationships with key partners across the business.
  • Meet with members of the Executive Leadership Team to understand their business functions.
  • Become familiar with other departmental initiatives (i.e., Information & Analytics, Regulatory, Innovation, etc.).
  • Develop a working knowledge of priority programs.
  • Become more fluent with quarterly reporting tasks.

If you want to be part of an organization that has an ambitious plan to support the transition to net-zero by 2050 and help build a thriving, resilient future for Nova Scotians – this is the role for you

Please send your resume to Luke at if you're interested in the above position and I look forward to hearing from you

Transforming the way people use energy begins with our people. At EfficiencyOne, we are dedicated to building a culture of diversity, equity, and inclusion that is representative of the customers and communities we serve. As an organization that values and respects the unique characteristics of each individual, we aim to cultivate a culture of creativity and innovation that stems from our differences in backgrounds, perspectives, and experiences.

We welcome and encourage applications from equity-deserving groups including Indigenous Peoples, Racialized Persons, African Nova Scotians, Women, Persons with Disabilities, Newcomers to Canada, and Individuals within the 2SLGBTQIA+ Community. If you require accommodation at any stage of the application or interview process (including different materials or otherwise), please contact a member of our HR team to discuss your needs.

Venor is an Atlantic Canadian recruiting firm specializing in recruitment solutions, executive search, career transition & outplacement services.

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