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Senior Product Manager
3 months ago
Apply By: Friday, June 28, :59 pm EDT
Ministry of Public and Business Service Delivery
Division:
Infrastructure Technology Services; Data Centre Operations
City:
Guelph, Kingston, North Bay, Oshawa, Peterborough, St Catharines, Thunder Bay, Toronto
Language of Position(s):
Job Term:
2 Permanent, 3 Temporary - up to 18 months with possible extension
Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
The Data Centre Operations branch is looking for individuals with a background in developing digital, platform and/or IT infrastructure products. We seek energetic and innovative self-starters, with strong leadership capabilities. The ideal candidates should have experience in product management either in B2B or B2B2C capacity; offering digital, platform, IT infrastructure or related technologies. Your responsibilities include working closely with internal and external stakeholders and product team members. You will interact with many other groups to define, deliver and iterate world class products in a high growth and fast-paced environment.
The selected candidates will challenge assumptions and launch/support products first and foremost with Ontarians in mind despite the complexity that is often behind the scenes. You'll be responsible for contributing to the growth and maturity of the team and bringing your ideas and product management expertise.
Want to learn more about this opportunity?
Join us for an information session on Tuesday, June 18th, from 12:15 PM - 1:00 PM where you will have a chance to find out more about the position, the team and the branch. If you would like to submit your question(s) in advance, please email
**This session is optional and will not influence the screening and selection process**
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code . Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?In the role of Senior Product Manager, you will:
• Collaborate with development and user experience teams to deliver impactful products on a day-to-day basis to build iterative, high quality products
• Dive deep to understand the people of Ontario and their problems, and champion those problems with your product team to craft and share a vision for how we can best solve these problems
• Motivate your team and everyone around you through great storytelling and communication
• Be strategic and tactical - you'll help define the product strategy, but also roll up your sleeves and get it shipped
• Lead products from concept to release, while ensuring smooth operations and continuous product improvement
• Build solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints so that you can develop products that are valuable, usable and feasible
• Provide product management advice and guidance across the Ontario Public Sector to share expertise and build digital capacity in government
• Demonstrate curiosity and seek to understand how a product technically works and ask questions and challenge assumptions
• Demonstrate passion about the user, putting users at the centre of all you do
• Work out loud and encourage your team to communicate process to co-workers and to partners throughout their work
What you bring to the team
• You believe diversity and inclusion helps create the best conditions for people to achieve the best results, knowing the best ideas come from everywhere and everyone
• A resourceful attitude and positive negotiation skills — you'll be working with a lot of different teams across the OPS as well as with external partners
• You are solution focused and know how to get the job done
• You have demonstrated experience in digital product management
• You are passionate about users and technology
• You have a proven ability to design new and innovative solutions
• You are able to work independently; anticipating and resolving problems
How do I qualify?Product Management
• You have experience developing a product vision and strategy, and have led multi-disciplinary teams to achieve that vision from concept to launch using such methods as agile
• You have strong decision making and prioritization skills
• You have experience collaborating with a multi-disciplinary team to translate the product vision into a backlog and lead the team through smooth and continuous delivery
• You have experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations
• You have knowledge and experience with project management methodologies, principles and processes
• You have experience and an understanding of product objectives, goal, and metrics in order to oversee the development and implementation of large-scale projects
• You have experience in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out
Digital Leadership
• You have an understanding of the digital marketplace, digital platforms, technology and market trends to identify product opportunities
• You use data to make decisions, gathering anonymous data insights by design to improve product outcomes
• You have demonstrated experience developing and maintaining working relationships with internal and external stakeholders and can effectively promote collaboration among differing viewpoints
• You have experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data
Technical Experience
• You demonstrate curiosity and seek to understand how a product technically works. You are able to dive into the technical details and are able to understand technical concepts that are explained to you
• You have a thorough knowledge of and experience with a broad range of hosting technologies that underpin modern digital applications, including products by Redhat, Microsoft, VMWare, IBM, etc
• You embed privacy and security into product delivery processes and design
• You have a thorough knowledge of and experience with the Accessibility for Ontarians with Disabilities Act (AODA) and WCAG 2.0 AA
User Experience and Design
• You have knowledge of user experience design and user research principles and concepts
• You are able to communicate to designers and articulate what is and isn't working about a design
• You can translate user or data insights into actionable design comments and critiques
Communications
• You communicate effectively with technical and non-technical stakeholders, cross-functional teams and across business lines
• You have experience influencing others by persuasion rather than authority – making your case through excellent communication, speaking clearly to be easily understood, and writing powerfully to persuade
• You have experience working with a complex group of stakeholders to understand and support their users' needs
Additional Information:
Address:
- 2 English Permanent, 222 Jarvis St, Toronto, Toronto Region or 200 First Ave W, North Bay, North Region or 1000 Southgate Dr, Guelph, West Region or 1 Stone Rd W, Guelph, West Region or 301 St Paul St, St Catharines, West Region or 49 Place D'Armes, Kingston, East Region or 33 King St W, Oshawa, Central Region or 435 James St S, Thunder Bay, North Region or 300 Water St, Peterborough, East Region
- 3 English Temporary, duration up to 18 months, 222 Jarvis St, Toronto, Toronto Region or 200 First Ave W, North Bay, North Region or 1000 Southgate Dr, Guelph, West Region or 1 Stone Rd W, Guelph, West Region or 301 St Paul St, St Catharines, West Region or 49 Place D'Armes, Kingston, East Region or 33 King St W, Oshawa, Central Region or 435 James St S, Thunder Bay, North Region or 300 Water St, Peterborough, East Region
Association of Management, Administrative and Professional Crown Employees of Ontario
- Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in therecruitment process, please ContactUs to provide your contact information. Recruitment services team willcontact you within 48 hours.
Remember: The deadline to apply is Friday, June 28, :59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
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