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Guest Service Agent

3 months ago

Whistler, British Columbia, Canada Crystal Lodge Full time

WHAT IT'S ALL ABOUT
LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Do you like some variety in your day to day? Are you looking for a job with flexible hours to support your active lifestyle? If so, this might be the place for you We are a group of
FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family

WHAT YOU'LL GET TO DO

  • Provide guests with a seamless experience from checkin to checkout
  • Manage and
    EXCEED their expectations
  • Share your
    KNOWLEDGE of Whistler and its surroundings
-
SUPPORT the wider team and enhance the overall guest experience - ski/bike/car valet, luggage handling, room deliveries, reservation calls

  • Approach an uncomfortable situation in a
    CONFIDENT and
    PROFESSIONAL manner
  • Sell us to walkin guests
  • Encourage upselling when possible

WHAT YOU BRING

  • Professionalism, passion, and a
    DAZZLING personality
  • Energetic and supportive attitude toward our business, our guests, and our environment
-
PROGRESSIVE and forward-thinking attitude - always looking for ways to improve the overall guest experience

  • Open, honest, and respectful communication an allaround
    TEAM PLAYER:
  • Multi-tasking proficiency, and effortless ability to prioritize
  • Stays cool, calm, and collected in a challenging situation
  • Punctuality


 Supercomputer skills
  • MS Office, and property management systems
  • Bilingual is a bonus

WHAT WE OFFER

  • Staff discounts at Beacon Pub & Eatery, Table Nineteen, Nicklaus North, and other GolfBC destinations
  • Annual complimentary stay at the hotel
  • Familiarization tours for local activities
  • Great employee recognition programs
  • Fun staff events yearround
  • Flexible schedule to enjoy your favourite outdoor activities
  • Extended health benefits
  • Growth and training opportunities
  • A dedicated and supportive management team

$1000 end of season bonus _*Must be employed full time and stay until September 30th to be eligible*_