Current jobs related to IT Service Analyst - Mississauga, Ontario - Electrical Safety Authority
-
Database Analyst
5 days ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeJob Title: Database AnalystWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc.Job SummaryThe Database Analyst will be responsible for designing and developing databases, operating database management systems, and developing data administration policies and standards.Key ResponsibilitiesDesign and develop databases to...
-
Database Analyst
4 days ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeJob Title: Database AnalystWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc.Job SummaryThe Database Analyst will be responsible for designing and developing databases, operating database management systems, and developing data administration policies and standards.Key ResponsibilitiesDesign and develop databases to...
-
Business Systems Analyst
3 days ago
Mississauga, Ontario, Canada Global IT Solutions Full timeJob Title: Information Systems Business AnalystWe are seeking a highly skilled Information Systems Business Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for analyzing business needs and developing effective solutions to drive business growth and improvement.Key Responsibilities:Confer with...
-
Business Systems Analyst
3 days ago
Mississauga, Ontario, Canada Global IT Solutions Full timeJob Title: Information Systems Business AnalystWe are seeking a highly skilled Information Systems Business Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for analyzing business needs and developing effective solutions to drive business growth and improvement.Key Responsibilities:Confer with...
-
IT Business Analyst
3 weeks ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Information Systems Business Analyst to join our team at Global IT Solutions. As a key member of our organization, you will play a critical role in designing, developing, and implementing business solutions that drive growth and efficiency.Key ResponsibilitiesBusiness Analysis: Confer with clients to identify...
-
Business Systems Analyst
1 day ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
1 day ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Database Analyst
2 weeks ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeAbout the RoleWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. As a Database Analyst, you will play a crucial role in designing, developing, and implementing database systems to support our business operations.Key ResponsibilitiesDatabase Design and Development: Design and develop database systems to meet the needs...
-
Database Analyst
2 weeks ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeAbout the RoleWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. As a Database Analyst, you will play a crucial role in designing, developing, and implementing database systems to support our business operations.Key ResponsibilitiesDatabase Design and Development: Design and develop database systems to meet the needs...
-
Database Analyst
4 days ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeJob Title: Database AnalystWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet business...
-
Database Analyst
4 days ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeJob Title: Database AnalystWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. The successful candidate will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key Responsibilities:Design and develop databases to meet business...
-
Business Systems Analyst
1 week ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
1 week ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
1 week ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
6 days ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
6 days ago
Mississauga, Ontario, Canada Global IT Solutions Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Global IT Solutions. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify their...
-
Business Systems Analyst
1 month ago
Mississauga, Ontario, Canada Global IT Solutions Full timePosition OverviewThe role of the **Information Systems Analyst** at **Global IT Solutions** involves collaborating with clients to ascertain their needs and deliver tailored business solutions. This position is crucial for enhancing the efficiency and effectiveness of our information systems.Educational Requirements**Bachelor's Degree** in a relevant...
-
Database Analyst
2 weeks ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeAbout the RoleWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. As a key member of our data management team, you will be responsible for designing and developing databases, analyzing data, and implementing data administration policies and standards.Key ResponsibilitiesDatabase Design and Development: Design and...
-
Database Analyst
2 weeks ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeAbout the RoleWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. As a key member of our data management team, you will be responsible for designing and developing databases, analyzing data, and implementing data administration policies and standards.Key ResponsibilitiesDatabase Design and Development: Design and...
-
Database Analyst
3 weeks ago
Mississauga, Ontario, Canada Tyson IT Solutions Inc Full timeAbout the RoleWe are seeking a highly skilled Database Analyst to join our team at Tyson IT Solutions Inc. As a key member of our data management team, you will be responsible for designing and developing databases, operating database management systems, and analyzing data to inform business decisions.Key ResponsibilitiesDatabase Design and Development:...
IT Service Analyst
3 months ago
Please note this is a hybrid work environment.
(In-person 3 days per week)As an IT Service Desk Analyst, you'll be responsible for providing excellent user support, managing hardware, software, and applications, and ensuring smooth operations of our IT systems.
You'll play a crucial role in addressing and resolving support tickets, conducting daily operational checks, and escalating issues as necessary.
Additionally, you'll be involved in onsite support, hardware deployment, mobile device management, account administration, and managing invoices and purchase orders.
Creating and updating documentation for IT processes will also be a key aspect of your role.Come join our TeamRole DescriptionEnd User Support:
Provide timely and effective support to end-users, addressing IT issues. Troubleshoot and resolve technical problems through phone, portal, email, or in-person communication. Conduct training sessions for end-users on various applications and IT best practices. Create documentation and training materials to assist users in maximizing the benefits of technology. Provide onsite support when required to resolve issues that cannot be addressed remotely. Coordinate with users and other teams to schedule and execute onsite visits efficiently.
Hardware, Software and Application Support:
Install, configure, and maintain computer hardware and software components. Collaborate with other IT teams to ensure the integration and compatibility of systems. Follow established operating procedures to ensure consistency and compliance in IT service delivery.
Contribute to the development and improvement of standard operating procedures, Perform routine operational checks to ensure the health and stability of IT systems.
Proactively identify potential issues and address or raise them before they escalate. Deploy new hardware and participate in hardware refresh projects. Ensure proper and secure disposal or recycling of outdated equipment. Manage and support mobile devices, including setup, configuration, troubleshooting, and security measures. Create and update comprehensive documentation for IT processes, troubleshooting procedures, and system configurations. Work with vendors as appropriate to resolve issues and maintain good relations.Ticket Management Receive, prioritize, and resolve support tickets within established service level agreements (SLAs). Document all interactions and resolutions in the ticketing system for future reference and continuous improvement. Escalate unresolved or complex issues to the appropriate supervisor or specialized IT teams. Collaborate with team members to find effective solutions to escalated problems. Assist in preparing IT purchase orders and invoices, ensuring accuracy and adherence to outlined instructions.
Account Administration Perform account administration tasks, including user account creation, modification, and deactivation of various ESA systems. Handle access permission changes and ensure compliance with security policies.
Perform other duties as required.
Role Criteria Requires a knowledge of computer technology, data processing and data communications to understand the application, use and operation of the computer systems.
Requires a knowledge of common operating systems and a comprehensive knowledge of standard application software. Requires a good knowledge of English to effectively communicate with others and prepare and maintain procedures, records, and reports.This knowledge is normally acquired through a Grade XII education in a secondary school, plus up to one year of further concentrated study in information technology applications, or by having the equivalent level of education.
Requires experience with mini-/micro- and local area network computer systems.Requires experience necessary to set up personal computers, printers, and communications devices including the installation and troubleshooting of applications software.
Requires experience in applying business office routines to conduct and manage requisitions, invoices, files, reports, requests, and inventory. Requires experience in providing computer support to computer users. A period of up to three years is considered necessary to gain this experience.Why Join ESA?ESA is one of Ontario's leading employers. By joining our team, you will enter a safety and development-focused environment.
We will build on your strengths, appreciate your diversity, provide opportunities for your development and challenge you to be your best.
To learn more about Electrical Safety Authority and how we are keeping Ontario safe, please visit be advised that in relation to all job postings on this webpage, accommodation for persons with disabilities is available throughout the recruitment process upon request in accordance with requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act please send your request to