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Floor Manager
3 months ago
Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves
in an efficient and courteous manner and by maintaining Ted's high standards and integrity, we pride ourselves in
always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we
have gained an enviable reputation, we always ask ourselves the question: 'Would Ted do it that way?'
Where does this role fit within Ted's Team?
Main responsibilities
People
- Build good rapport with the team, ensuring excellent team participation and working with integrity and
- Actively drive and document your own learning to contribute to the success of the team and location.
- Champion the accomplishment of Ted's School of Excellence training and standards in your location.
- Be confident in developing others, monitoring and evaluating performance and highlighting relevant
- Consistently display personal motivation to inspire and drive the team.
- Be proactive in use and delivery of effective training and incentives.
- An ability to instruct others and adapt to differing people and situations.
- Actively support the recruitment and on boarding of the sales team.
- Use all available tools and information to keep up to date on current product and be proficient in product
- Display up to date product knowledge such as, key trends and location bestsellers in order to educate team
- Implement and evaluate merchandising guidelines, replenishment procedures and housekeeping standards to
- Be confident in using all commercial tools to liaise with VM and manage product and floor moves to enhance
Commercial
- Maximise sales potential by ensuring the team are expertly delivering all requirements of TSE.
- Be responsible for ensuring team are demonstrating GOTFAT with enthusiasm and consistency both online
- Display an excellent understanding of customer profiles and use of both online and offline sales techniques in
- Consistently display an indepth knowledge and interpretation of location figures to support the achievement
- Ability to successfully drive the team to achieve the location's performance targets.
- Drive awareness of brand promotions, marketing activity and campaigns to the team and customers.
- Drive Data Capture targets and actively develop client opportunities by promoting the use of database
- Build and maintain a strong commercial awareness of our competitors and local markets communicating
- Keep yourself and team up to date and take an active interest in engaging with Ted's social m
Salary:
From $18.50 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- RRSP match
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
Education:
- Secondary School (preferred)
Experience:
- Retail management: 1 year (required)
- Customer service: 1 year (required)
Language:
- French (required)
Work Location:
In person