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Workforce Management Analyst, Bci

3 months ago

Toronto, Ontario, Canada CONSUMER & SMBMARCHÉ CONSOMMATEUR & PME Full time
Req Id: 412067


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we're revolutionizing how Canadians communicate.


If you're ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.


Summary:

The Labour Optimization team is responsible for improving workforce management initiatives across Corporate and The Source retail stores.

We are transforming the way our stores operate and have a long-term view on how to improve the retail experience.

We work with projects that introduce new data sources and better utilize the existing data we have.

This includes developing data models for labour planning, installing data generating devices in stores and deep-diving into performance data to optimize our labour budget.


Key Responsibilities:

  • Analyze data to define project strategy, identify strategic opportunities and monitor success of new initiatives
  • Build relationships and engage key stakeholders to influence successful project rollouts
  • Monitor and control project delivery after launch, perform postmortem analysis and adjust strategy as required
  • Build reports to support workforce management initiatives and ongoing business operations

Critical Qualifications:

  • Highly organized in project management; ability to juggle multiple priorities
  • Excellent data analytics and critical thinking skills
  • Authentic, professional and excellent written and oral communications skills

Preferred Qualifications:

  • Experience with SQL / SAS / Teradata / MicroStrategy or other analytical tools
  • Innate ability to seek out and solve problems and transform data into actionable items
  • Knowledge of workforce management, including experience with tools such as Dayforce or Storeforce
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Non Management

Job Status:
Regular - Full Time

Job Location:
Canada : Ontario : Toronto

Work Arrangement:
Hybrid

Application Deadline:07/30/2023

Created:
Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.