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TDI Life and Health Communications and Risk Intern/Co-op

3 months ago


Toronto, Ontario, Canada TD Bank Full time

TDI Life and Health Communications and Risk Intern/Co-op (Fall 2024) page is loaded

TDI Life and Health Communications and Risk Intern/Co-op (Fall 2024) Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R_

Role Type:

Work Term:

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Your role within TD Insurance - Life & Health Business Management Group (BMG) is essential to TD's success. You will be supporting Life & Health Products, our control partners, and our customers providing support, while acting as a specialist/expert in providing risk-based guidance/ advice in accordance with TDI's business goals and risk appetite. TD Life Group manages two categories of insurance products: authorized products, those that can be sold in TD Canada Trust retail branches under the Bank Act (Credit Protection, Balance Protection and Travel Insurance sold by the bank); and unauthorized products, those that can only be sold outside of the branches through other channels, e.g., telephone, internet, and mail campaigns (Life and Health Insurance).

Your role:

  • Accountable for providing a broad range of risk analysis, reporting and/or support to business partners and acting as a specialist/expert in providing guidance/ advice on a range of risk and regulatory related matters as well as supporting the Doc and Communications team by developing and management of customer letters, script language, forms, and certificates of insurance.
  • Supporting risk events and remediation efforts which will include identifying & evaluating risk for each event and proposing remediation plans as well as supporting with delivery of identified solution. This will require creative "out of the box thinking" and ability to solution on complex situations
  • Participates in managing risk activities such as KRI, RCSA, PRCSA and Action Plan reporting for the business
  • Responsible to coordinate any internal self assessments and facilitate internal audit, Compliance Testing or other oversight risk related activities
  • Supporting the Doc & Communications team on projects which will include drafting external and internal communications and collaterals by leveraging industry standards and guidelines
  • Promote a strong risk management culture and ensure the business operates within the Bank's risk appetite
  • The role provides opportunities to contribute to optimizing business processes that support all the forms of customer communications, including the development and management of customer letters, script language, forms, and certificates of insurance. This role is best suited for an enthusiastic professional with a positive "can do" approach, who will proactively execute on the documentation mandate.

Specific Requirements

  • Currently enrolled in an undergraduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field
  • Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
  • Working knowledge of Excel, Word, PowerPoint, Adobe Suite, and collaborative software such as WebEx and MS Teams
  • Strong analytical ability and problem-solving skills are required to analyze risk events and draw conclusions
  • Ability to work under pressure in a dynamic and deadline-driven environment.
  • Excellent organizational skills and acute attention to detail
  • Effective written and verbal communication skills.

Additional Details

  • This position is a 4-month work term and will commence September 3rd - December 20th, 2024.
  • Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
  • We welcome all applications; however, we will only contact qualified candidates chosen for an interview.
  • TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
  • TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals. Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

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Our Values
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific #J-18808-Ljbffr