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Facilities Manager

3 months ago


Vancouver, British Columbia, Canada JLL Full time
JLL supports the Whole You, personally and professionally.


We are looking for a Facilities Manager to provide outstanding client service by assisting the Regional Facilities Lead in the management, monitoring and control of a commercial building or portfolio of buildings, with a focus on building operations, service contracts and financial management.


WHAT YOU'LL DO
Client Relationships
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
Deliver an exceptional quality of service to the client, as reflected by client feedback.

Service Delivery
Manage the site in accordance with all agreed policies, procedures and contract scope.

Identify opportunities for improved operation to drive efficiencies (process and cost) and make recommendations to the Senior Facility Manager for consideration.

Assist with site responsibilities for mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generator and others defined within the portfolio of respective sites.

Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.
Ensure compliance with all Health and Safety, Environment and Risk Management policies and procedures that relate to the site/s.
Develop and manage annual operating and capital expense.
Ensure all site management and operations practices are in compliance with company and client standards
Perform monthly reporting, forecasting and asset management on all sites
Develop multiyear capital improvement projects plans and manage the process to complete the capital projects
Monitor performance per scopes of work and contractual agreements
Assist in managing Vendors, ensuring services are delivered in accordance with the contract and to agreed standards. Document and escalate instances of poor performance.
Maintain and update Standard Operating Procedures (SOPs) and emergency response documentation for the site as required.
Update and maintain accurate records and official documentation for the site/s.
Deliver portfolio management reports as required under the Agreement with the Client and as requested
Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices

Finance Management / Cost Control / Profitability
Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies where possible.
Assist with the annual budgeting and quarterly forecasting processes for the site/s.
Prepare current financial year budget spend reports (actual vs. budget, variance etc.).
Manage payments to vendors where applicable, using available systems, complying with all relevant policies and procedures.
Manage payments to Vendors where applicable, using available systems, complying with relevant policies and procedures.
Ensure compliance within delegated financial and contractual authorities.

Leadership/Staff Management (2 Direct reports, Technicians)
Actively support an environment of teamwork, co-operation, performance excellence and personal success.
Proactively manage the site operations team
Participate in the individual performance management program, and personal development planning process.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.

WHAT WE'RE LOOKING FOR
Proficiency in a range of information technology tools and platforms.
Financial acumen
Leverage Technology to maintain and enhance maintenance while driving cost savings.
Facilities management process & system experience
Manage at a distance
Excellent communication skills.
Strong analytical, organization and presentation skills.
Minimum 3 years' experience of supervisory experience facilities management or related field.
An Associates or Bachelor's degree in Facilities, Property, Business or related field desirable.

WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help