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Head of Account Management

3 months ago

Toronto, Ontario, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Remote


Are you ready to take on a pivotal role in driving growth and managing key relationships in the Individual Insurance sector? We are thrilled to announce the opportunity for a dynamic Head of Retail Accounts to join our team.

As the Head of Retail Accounts, you will play a pivotal role in driving the growth plans, managing relationships, and executing strategies with our Retail Account Distributors within the Individual Insurance sector.

This includes working with national MGA firms, Bank firms, and Dealer firms.

Your leadership will be instrumental in cultivating a high-performance sales culture and nurturing the development of our team.

Joining the Retail Distribution Leadership Team (RDLT), you will play a significant role in achieving the business's core OKRs.

If you are ready to make a meaningful impact and drive success in the retail accounts space, we invite you to apply for this exciting opportunity.

Retail Account Distributor

Execute comprehensive strategy for Retail Account Distributors to drive business growth and market penetration.

Cultivate and maintain strong internal and external relationships to maximize results and partnerships with Retail Accounts.

Ensure effective management of Distributor contracts and Marketing Allowance Programs to optimize resources and drive business outcomes.


Develop and deliver comprehensive quarterly reports to senior leadership at retail account firms, providing insights, performance metrics and strategic recommendations.

Field Readiness


Lead and oversee the Insurance Field Readiness program, collaborating with internal and external partners to ensure effective field readiness for distribution partners, advisors, and the sales team.

Leadership & People Development

Foster effective people leadership and employee engagement through coaching, mentorship, and enhancing sales capabilities.

Lead and inspire the team to achieve business objectives, promoting a culture of excellence, teamwork, and high performance.

Drive a culture of continuous learning, growth, and accountability, creating an environment that encourages innovation, collaboration, and professional development.

Confident presentation and facilitation skills, as well as strong interpersonal and leadership skills to work with senior management at all levels

Strong analytical skills and the ability to provide actionable recommendations based on analysis

Working knowledge of regulatory issues impacting the insurance business

Bilingualism in French and English – an asset.

Flexible work policies and strong work-life balance.

We create opportunities to learn and grow at every stage of your career.

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship:
We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Remote

#Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

At Manulife/John Hancock, we embrace our diversity.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.


All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.