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Sales Advisor
3 months ago
People come to us to try new things and plan new adventures - and as a store Advisor, you'll be there to help make it all happen.
Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel.
You'll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was "the people.
The role
As an Advisor, you'll make MEC a great place to visit.
You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world experience about products.
You'll help in other ways too, like visual merchandising or lending a hand to other staffers, and you'll also have a chance to grow and try new things.
If you love the outdoors, learning about gear and connecting with people, this is the role for you.What a day in the life looks like:
- Chat with members about products and connect them with what they're looking for.
- Ask openended questions to understand members' needs.
- Share product knowledge and industryleading advice on gear, including your personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tiptop shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
You might be who we're looking for if:
- You like working with a diverse, inclusive, hands-on, collaborative team.
- You're passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
- You want to connect people with quality products to encourage active outdoor lives.
- You're a "can do" person who likes to learn new things.
- Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- You have a good natured, outgoing welcoming vibe and genuinely like helping people.
- Customer service is not just your skill, it's your mindset. You'll go out of your way to provide an excellent member experience.
- You can lift 50 lb. and walk 10,000 steps per day.
- Previous retail or customer service experience is a plus, not a must.
- You're curious about gear and want to learn more we'll provide training to build your skills.
- Full-Time Staff will be scheduled forty (40) hours per week and paid thirtysevenandahalf hours per week with set days off (including one weekend day, if desired) and full availability on other days to support the needs of the business.
Outdoorsy perks
Yep, working at MEC comes with a few fun extras like staff discounts, outdoor field training and support for big adventures.
