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Project Administrator
3 months ago
PROJECT ADMINISTRATOR, CUSTOMER SERVICE
Permanent, Full-time position
L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
Maritime International, a division of L3Harris, is a leading global supplier of ITAR-Free controls and simulation solutions for marine, power and space sectors as well as naval communications, underwater acoustics, handling systems and visual landing aids.
Headquartered in Montreal, Canada, Maritime International has businesses and sites in Australia, Germany, India, Italy, Malaysia, the United Kingdom and the United States.
We take pride in our many products and geographically diversified organizations and are excited about our future The talent, expertise, innovative skills, teamwork and commitment of our people who delight our customers with technology excellence, quality products & services continue to drive our success.
POSITION PROFILE
- Act as a unique point of contact between the customer and MAPPS Canada for spare and repair activities;
- Update and maintain our ERP system;
- Coordinate spares, repair and overhaul customer requirements including quotations;
- Followup on customer proposals in a timely manner;
- Coordinate work orders, procurement, inspection and testing activities with other departments;
- Coordinate shipments in collaboration with the traffic/shipping team;
- Accurate recordkeeping for all customer correspondence, orders and quotations in SharePoint;
- Prepare customer invoices and contract approval forms;
- Comply with Customer Service and Project Management departments' metrics and objectives;
- Provide timely and concise feedback to customers.
