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Host - Full Time, Seasonal

3 months ago

Vancouver, British Columbia, Canada FAIRMONT Full time

Company Description

Take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and honey bee apiary.

You'll be involved in building Fairmont Waterfront's ongoing reputation of excellence, which has recently seen us recognized as the 2nd Best Hotel in Canada by the readers of Conde Nast; Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver's seawall, Gastown and Canada Place.


About us:

Why work at Fairmont Waterfront?

  • Deeply committed to sustainability and community
  • More than 50% of leadership team including csuite, are women
  • Firm believers in diversity we have colleagues from 60 countries
  • Passionate advocates for the LGBTQSIA + community 365 days of the year, gender inclusive change rooms, only hotel brand to participate in Vancouver Pride Parade, ongoing diversity training for all colleagues, hotel level committee and representation
  • Industry leading Leadership program and learning program through our Academies


 Great perks
  • Colleague Travel Discount program, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan including medical, dental and vision coverage, Pension Plan, and more
  • One free stay through our Be Our Guest Program, in addition to an Employee discount card that provides up to 50% discounted rate for travel to over 5300 Accor hotels Worldwide
  • Full rate of pay of $27.66/hour, following 90 days of service

Job Description Host - Full Time, Seasonal (to September 30th)**As Host with Fairmont Waterfront you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guest of our ARC Restaurant and Lounge, making them feel welcome and valued. Join Fairmont Waterfront and take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and a honey bee apiary

What you will be doing:

  • Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
  • Understand the Server's tasks in the outlet
  • Have an understanding of shiftend reports and the POS system
  • Assist guests regarding food & beverage menu items in an informative and helpful way
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards

Qualifications Your experience and skills include**:

  • Creative and passionate about food and customer service
  • Previous service experience an asset
  • Previous Point of Sale System experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Availability to work a variety of shifts, including mornings, evenings, weekends, overtime shifts, split shifts and holidays

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS