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Parts Counter/ Order Desk
3 months ago
PARTS COUNTER - ORDER DESK (Winnipeg Trailers Branch) _
- Winnipeg, MB_
Do you have technical knowledge of heavy-duty truck and trailer parts? Do you enjoy helping customers with their parts products requirements? As a Parts Counter
- Order Desk person, you will sell parts to customers by providing technical expertise and customer service to ensure profitable sale of parts and development of longterm customer relationships.
Responsibilities
- Sells parts to customers and builds customer relationships over the phone by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment. Inputs lost sales into Karmak business system.
- Increases sales and decreases obsolete stock by:
- Making suggestions on parts & up-selling products
- May help to fill Sales Representative's orders and identify potential customers
- Sources parts for select customers by phoning suppliers and competitors. Seeks technical information regarding new and current products.
- Performs parts counter sales to customers in person as required. This includes accepting returned good from customers for a credit.
- Participates in annual parts inventories, cleanup, and preparation work.
Qualifications
- 2 years' experience with heavyduty trailer parts to ensure the ability to identify
- 2 years' customer service experience
- Prior parts sourcing or purchasing of products an asset
- Customer service focus & ability to build relationships
- Able to upsell products to customers
- Professional phone manner
- Strong numbers orientation & attention to detail
- Organized, sets priorities, meets deadlines
- Karmak computer knowledge preferred
- A team player, shows initiative, and a learner attitude
- Able to lift 50 pounds without assistance
- Mechanical aptitude demonstrated through informal automotive/truck & trailer mechanical experience an asset
Why choose Maxim?
- A competitive hourly wage
- Group benefits including health (drug card), dental & vision
- RRSP plan with company match
- Educational assistance plan
- Employee referral $$ bonuses
- Opportunities for advancement
- Strong team environment
- Support of a national company
More about us:
We provide quality transportation equipment, parts, and service to our customers.
Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 17 locations from Vancouver to Montreal.
We are proud to be a Canadian company with almost 500 employees in business for over 40 years.Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
In person
