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Customer Service Agent
3 months ago
Education:
Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting:
- Sales
- Moving and storage company
Tasks:
- Address customers' complaints or concerns
- Explain the type and cost of services offered
- Perform general office duties
- Answer clients' inquiries and provide information
- Consult and advise clients
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Prepare price quotations
Computer and technology knowledge:
- MS Excel
- MS Outlook
- MS Word
Security and safety:
- Basic security clearance
- Criminal record check
Personal suitability:
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Ability to multitask
Screening questions:
- Do you currently reside in proximity to the advertised location?
Health benefits:
- Health care plan
Financial benefits:
- Commission
- Mileage paid
Other benefits:
- Free parking available
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 38 to 40 hours per week
