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Commercial Support Coordinator
3 months ago
Position type: 12 month contract
Location:
Brampton, ON
Summary
The Commercial Support Coordinator provides support to our Canadian and US sales team by managing customer document requests.
IMCD supplies thousands of customers with hundreds of specialty ingredients and chemicals and each product has a specification sheet, allergen declaration, nutritional information, Kosher certification and many other documents that customers require in order to uphold safety standards and evaluate products for their formulations.
The commercial support coordinator's primary responsibility will be to assist with these documentation requests.Job Duties
Coordinate the fulfilment of incoming documentation requests
Interact with a team of commercial support staff (Principal Coordinators) for help as needed
Complete document requests in TraceGains and other customer portals
Assist with other administrative tasks as required in Excel or Salesforce
Requirements:
Strong written and oral communication skills
Ability to work independently
Strong interpersonal skill
Work experience or education in a science-related field preferred
Ability to prioritize and manage multiple requests
Strong organizational skills
Experience in Salesforce preferred
Strong computer related skills
Work Conditions
Manual dexterity required to use desktop computer and peripherals.
Job Types:
Full-time, Fixed term contract
Contract length: 12 months
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Brampton, ON L6T 4V2