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Service Coordinator

3 months ago

Burlington, Ontario, Canada CIMCO Full time

Company Profile


We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.


Position Summary
CIMCO is looking for a permanent full time Service Coordinator for the Burlington location.

Role Responsibilities

  • Coordinating service jobs between customers and mechanics with support from the Service Manager
  • Dispatching mechanics and maintaining overall schedule
  • Handle incoming customer calls
  • Create service orders and input in SAP system
  • Review of customer service reports and timesheets for quality control purposes and compliance
  • Liaise with parts suppliers, sales, billing, warranty and engineering departments
  • Ordering/coordination of parts and materials
  • Maintain inventory and warehouse control
  • Assist in ongoing aspects of corporate safety program

Required Professional Knowledge, Skills & Qualifications

  • Efficient & accurate data entry skills
  • Knowledge of SAP or other ERP systems is preferred
  • Detail oriented
  • Highly organized with strong attention to detail and timelines
  • Ability to work both independently and within a team setting
  • Flexibility to navigate changing business demands.

Closing Statement
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Employment Equity
CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive.

Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders.

As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.