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Field Supervisor
3 months ago
Concord Parking is looking for an evening Field Supervisor
As a Field Supervisor you are committed to service delivery excellence and are responsible for the supervision of all field staff working in field operations, parking enforcement and shuttles.
You will train and deploy staff, delegate tasks, and be an active member of the team, always leading by example.
You will be responsible for maintaining a positive culture in the workplace and acting in accordance with Concord Parking policies and principles.
Key Respopnsibilities
- Assists with daytoday operations and supervision of field staff, including scheduling, orientation, training, and ensuring sitespecific policies and procedures are followed.
- Meets regularly with field staff to build relationships, provide guidance, support, coaching and oversight, and to assist with staff performance management.
- Provide coverage wherever/whenever necessary to cover sick days, vacations, and other staff shortages.
- Completing and reporting inspections, incidents, and accidents according to established procedures.
- Performs site and staff audits for quality assurance of services delivered in accordance with company policies.
- Monitoring and ensuring maintenance of company equipment including but not limited to, vehicles, pay stations, handheld units, printers, and enforcement equipment.
- Ensuring the schedule in backoffice software reflects actual shift times and accurate billing for payroll, minimizing overtime.
Qualifications, skills & Abilities
- Minimum of 3 years of work experience in a supervisory or managerial capacity (preferably in a Parking Management setting), or a combination of relevant experience and education
- High school graduation or equivalent
- Strong communications skills oral and written
- IT literate and proficent with using technology Excel and MS Office suite
- Customerfocused with a professional and polished demeanor
- Can demonstrate out of the box and solution orientated thinking.
This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge, and abilities.
Our focus is on providing clients with specialized parking management services that:
- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel.
We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever to be recognized as one of Canada's Best Managed Companies.
Benefits:
available after 6 months of full-time work
Full-time Postion
Starting Wage $25.00 per hour
Shift: 2 PM to 10 PM Monday to Friday
Occasional weekends and stat holidays work may be required
We would like to thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.