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Front Desk Hotel Clerk

3 months ago

Canada La Crete Inn & Suites Full time

Education:
Secondary (high) school graduation certificate

  • Experience: Will train

Work setting:

  • Hotel, motel, resort
  • Rural area

Tasks:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Computer and technology knowledge:

  • Internet

Transportation/travel information:

  • Public transportation is not available

Work conditions and physical capabilities:

  • Attention to detail

Personal suitability:

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Organized
  • Reliability
  • Team player

Other benefits:

  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week