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Service Advisor

3 months ago

Etobicoke, Ontario, Canada Thorncrest Ford Full time

WANT TO WORK for one of Canada's Best Managed Companies?
Dilawri Group is now actively searching for a
Service Advisor to join the team at
Thorncrest Ford in Etobicoke.

  • Thrive in a customer service environment.
  • Are available to work Monday to Friday and alternating Saturdays.

Responsibilities:

  • Provide frontline customer service and sales for the Service Department.
  • Greeting customers on the phone or in the Dealership.
  • Providing repair recommendations.
  • Explaining the nature of repairs.
  • Advising customers how to look after their vehicles.
  • Scheduling appointments.
  • Selling labour.
  • Providing an extraordinary experience for all customers.

Qualifications:

  • Ford Experience preferred.
  • CDK experience preferred.
  • An aptitude for customer relations/service.
  • Strong communication skills.
  • Ability to sell required maintenance.
  • Ability to work as a part of a TEAM.
  • Ability to work in a fastpaced environment.


If you are a service-oriented individual with a passion for the automotive industry and a commitment to customer satisfaction, we invite you to submit your resume, in confidence, for our review and consideration.


ABOUT US


Dilawri Group of Companies represents 81 dealerships nationwide with 22 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience.

We strive to provide our employees with not just another job but a career.

We offer a "promote from within culture", training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.


  • Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._