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Manager, Accessibility Services

3 months ago

London, Ontario, Canada Fanshawe College Full time
First Section

Posting Number

  • 41303
    Requisition Title
  • Manager, Accessibility Services
    Internal Posting Closing Date

External Closing Date

  • 02/19/2024
    Open Until Filled
  • No
    Campus Location
  • London
    Department
  • Counselling and Accessibility Services (CSL)
    Employment Group
  • Admin
    Pay Details
  • Salary Range $94,113 to $117,641
    Hours of Work per Week
  • 37.5
    Summary

Working at Fanshawe College
-
Note: This is a full-time Administrative position (37.5 hours per week). Some responsibility for on-call or evening work.
-
Duties:Reporting to the Director, Counselling and Accessibility Services, the Manager, Accessibility Services is responsible for providing leadership to the Accessibility Counselling and Support Services portfolio in Counselling and Accessibility Services. This role works collaboratively with student services, faculty and staff across the College to ensure the delivery of high quality services and effective supports that are aligned with the College's Strategic Goals and Student Experience Initiatives.

  • Contributing to the College's work on improving accessibility, the Manager of Accessibility Services participates in collegewide initiatives such as the advancement of Universal Design for Learning, compliance to the Accessibility for Ontarians with Disabilities Act (AODA) through membership on related committees and working groups.
  • The Manager of Accessibility Services works to ensure the highest standard of service delivery for students by engaging in continual assessment and improvement of accommodation processes and service provision to ensure efficiency, reduce barriers and grow inclusivity for the increasingly diverse student population at Fanshawe College.
    Qualifications
  • Master's degree in Human Services, Social Sciences, Business or a related discipline
  • Minimum 7 years' progressive client service experience, preferably within a counselling or student services environment
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Demonstrated experience leading the tasks and priorities of a work team, as well as managing projects
  • Budget and/or financial management experience required
  • Direct managerial/ supervisory experience in a unionized environment is preferred
  • Experience managing in a disability service or accessibility setting is required
  • Computer expertise, including data base management, troubleshooting, and conducting data queries
  • Facilitative leadership skills including excellent consultation, communication, planning, organizational, interpersonal, and team leadership abilities
  • Able to lead and motivate a work team, as well as plan and lead change. Excellent skills in customer service, office management, conflict resolution, and public relations.
  • Knowledge of and ability to train staff on how to provide services in the context of disability related legislation including AODA, Ontario Human Rights Code, and privacy legislation
  • Ability to provide appropriate leadership in an environment with complex and often urgent client situations
  • Experience managing and/or providing accommodation services to individuals with disabilities
  • Experience using Fanshawe College's student information system, human resources processes, and purchasing processes would be an asset
  • Strong organizational skills, time management skills and attention to detail
  • Ability to multitask and work independently
  • Excellent verbal and written communication skills

General Information

  • While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
  • We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
  • Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.