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Sales Associate

3 months ago

Victoria, British Columbia, Canada Windsor Plywood Full time

Position Title:

SALES ASSOCIATE

Job Type:
FULL TIME OR PART TIME
SERIOUS INQUIRIES ONLY

Location:
VAN ISLE - LANGFORD

Compensation:
$18 - $20/hour - based on experience

WINDSOR PLYWOOD LANGFORD
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple - focus on our customer's needs and provide outstanding customer service. We're more than a local building supply company, and our business model is also very different. Most of our locations are family affairs - independently locally owned and operated, not top-down like most franchise groups.

We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers.

We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United States.


SUMMARY OF POSITION
This position can be Full Time or Part Time. The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service.

Our Sales staff work with our customers through the entire sales cycle - from initial greeting of customer by name to the final handshake after loading vehicle.

The products require a solution & suggestion-based approach to compliment our customers' projects. This ensures a dynamic & exciting sales experience for everyone involved - far different from our competitors.

THE BENEFITS

  • Gain experience working with a Building Supply Company in business for 50+ years
  • Competitive Pay | Extended Health Benefit Program
  • Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance
  • Paid vacation time & paid Sick-Days
  • Monday
  • Saturday work days. Sales team must be able to work Saturdays but not required to regularly work Evenings, Sundays & Stat Holidays
  • Consistent, safe, healthy & temperaturecontrolled work environment
  • Employee Mental Health & Well-Being program and resources
  • PERKS: Employee deep discounted pricing on all products | Paid training opportunity

KEY RESPONSIBILITIES

  • Ensure every customer experience exceeds the customer's expectations go the extramile"
  • Promote features/benefits of all products & services provided "drive sales"
  • Actively participate, help develop, and contribute to sales training initiatives
  • Find innovative methods to supply products to customers currently out of stock
  • Placing regular stocking & Special Orders
  • Processing frontcounter transactions
  • Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
  • Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
  • Handle customer problems & complaints in a positive & constructive manner
  • Diligently follow Checklists, policies, processes & procedures

KEY REQUIREMENTS

  • Minimum Grade 12 Education | Prior Yard experience is an asset
  • Applicants with prior Building Material Supply experience will be given preference. However, applicants will professional skills from other industries will be strongly considered and provided industry training from
Windsor Plywood.

  • Strong work ethic and selfmotivated/selfdirected, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
  • Excellent verbal and written communication skills in English
  • Prioritize tasks and manage time effectively, always mindful of the customer
  • Flexible, honest, acting in all situations with professionalism and integrity
  • Able to deal with changes, delays, or unexpected events in a professional & timely manner
  • Permanent resident of Canada with an active Drivers License

WORKING CONDITIONS
Positional Tasks

  • Walking 35%
  • Standing 25%
  • Lifting 15%
  • Carrying (up to 66lbs) 10%
  • Trunk Rotation 5%
  • Sitting (Forklift/Driving) 5%
  • Pushing/Pulling 3%
  • Stair/Ladder Climbing 2%
Operating Forklift - Sit-Down Counter Balance 5000lb Capacity

  • Visual acute ability peripheral, depth perception, lowlight, rain/wind/snow
  • Jarring/Jolting exposure asphalt, uneven pavement, gravel
  • Vibration exposure asphalt, uneven pavement, gravel
Pushing & Pulling (350lb pallet) including the following types:

  • Pushing Stationary & Walking 50%
  • Pulling Stationary & Walking 50%
Positional Tasks

  • Stoolsitting, Forward Bending, Trunk Rotation, Standing, Walking, Shoveling
Climbing

  • Stairs, Ladders, Lumber Piles
Visual ability to use Computer screens & read small-labels
Auditory ability to use telephone hand-set
Exposure to some wood dust & debris
Working flexible hours - including Saturdays & special events
Busy, high-volume work environment
Engaging with Contractors, DIYers, & Home-Owners


All interviewed applicants will be tested to show that they are able to accurately read measuring tools and that they can use metric & imperial forms of measurement.

Safely working with common power tools, safely lifting hea