Salesforce Coordinator

4 hours ago

Toronto, Canada illumin Inc. Full time

What You Will Do:

  • Support internal stakeholders and end users by resolving SFDC issues, change requests, and other administrative needs.
  • Manage change requests by gathering business requirements, specifications, process flows, application designs, configuration, testing and release management and document changes in org/business process as needed.
  • Configure, develop, enhance, and support highly customized applications or tools, intelligent workflows and applications in Sales Cloud, Sales Engagement, DataLoader, installed packages, etc.
  • Manage multiple phases of systems implementations such as data conversion, configuration, integration and customization.
  • Monitor operational performance, implement changes, and apply updates or enhancements when required.
  • Ensure data security is enforced through the use of roles, profiles, and sharing rules.
  • Train Salesforce users on best practices for tools and technologies and continually seek feedback to address user concerns proactively.

What You Will Bring:

  • Advanced Salesforce Admin Certified and/or Salesforce Platform App Builder Certified.
  • Relevant experience as a Salesforce Administrator (SaaS or Consulting side, tech sector preferred).
  • Experience with Sales Cloud, Service Cloud and Lightning (1-3 years exp).
  • Experience with Salesforce Process Builder, Flow and Validation Rules.
  • Experience with large-scale deployments across multiple environments, managed packages, multiple change sets and other deployment tools.
  • Experience with building reports and dashboards.
  • Excellent communication skills and proven ability to problem solve

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