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Employer Partnership Manager

4 months ago


Hamilton, Canada Fedcap Full time

Position Summary:

Responsible and accountable for developing and delivering on key employer partnerships at the Service System Manager (SSM) level, as the sole point of contact for all employer recruitment needs. You will work closely with our Service Providers, including Job Developers, to maximize service delivery and ensure employment outcomes for our job seekers.

Essential Responsibilities:

  • Demonstrate full ownership of key employer partnerships through building and maintaining of relationships

  • Sole point of contact for all employer recruitment needs, providing high-quality and tailored services including sourcing and vetting candidates within our Service Provider network

  • Manage the co-ordination of a response to employer's requirements following identification and qualification of employer needs

  • Maximize opportunities through generation of referrals and jobseeker submissions

  • Work closely with internal stakeholders and Service Providers to optimize service delivery, including accurate use of internal system and including accurate recording of data

  • Proactively seek ways to build on existing relationships and to create new opportunities

  • Manage relationships and drive new business opportunities for Fedcap via multi-media channels

  • Develop an understanding of the local employability market including growth sectors and share knowledge and best practices with both internal and external stakeholders

  • Deliver performance against agreed KPIs, Service Agreements and success factors

  • Organize and lead on Recruitment events, including Employer Routeways, Assessment Centres and ad-hoc events

  • Identify opportunities of potential employer partnerships

  • Attend employer events and networking opportunities as a Fedcap representative.

Education and Experience:

  • Bachelor’s degree or equivalent qualification or experience

  • Experience in Employment Services is desirable

  • 5+ years’ experience in Recruitment or Sales background.

Knowledge, Skills and Abilities:

  • Ability to embrace our company values which are Excellence, Service, Accountability & Action

  • Experience of business development, account management, sales and meeting targets

  • Experience of working in a customer focused and service delivery environment

  • Knowledge of the local, regional, and national labour market

  • Understanding of employer’s needs, experience of training needs analysis (TNA’s) and organizational needs analysis (ONA’s), translating these in to fit-for-purpose programmes and services.

Physical Demands:

The physicaldemands described here are representative of those that must be met by an employeeto successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is requiredto stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 poundsand occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws.

Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodations, including but not limited to documents in accessible formats or accommodations during interviews.