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Medical Receptionist

4 months ago

Hamilton, Canada Skin Vitality Medical Clinic Full time

Medical Receptionist - Skin Vitality Medical Clinic

We are seeking an enthusiastic Medical Receptionist to join our team

_ MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS. _

Skin Vitality Medical Clinic is the Provider of Botox , Juvéderm , CoolSculpting , PRP Hair Restoration, Sculptra , EMSculpt and Morpheus 8 in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years, opening 4 new locations in 2022. If it's growth within a company you are looking for, look no further. Job Description: Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards. This individual must be highly motivated with a passion for excellence and growth.

Job Responsibilities:
Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
Ensure patient comfort and satisfaction by anticipating patients' needs, anxieties; answering patients questions, maintaining a welcoming reception area
Maintain patient accounts by obtaining, recording, and updating and financial information
Ensure availability of treatment information by filing and retrieving patient records
Perform opening and closing procedures and protocols

Skills Required:
Ability to multitask efficiently without compromising positive attitude and high performance standards
Process payments and communicate effectively with the medical team and patients.
Provide exceptional customer service with a warm and friendly demeanor
Possess professional communication skills across every platforms, with an excellent phone manner
Comfort handling monetary transactions
Highly motivated with a strong work ethic, able to work effectively in a team.
Previous medical administrative experience is an asset.
Completely dependable in all aspects of the role
Ability to comprehend and retain information regarding services offered.
Outstanding multitasking skills and quick learner for computer and scheduling systems.

Average Pay Rate: $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training.

If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Flexible Language Requirement:
French not required
Schedule:
Day shift
Evening shift
Morning shift
Weekends as needed

Ability to commute/relocate:
Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
Are you willing to commute to our Hamilton, Stoney Creek and Burlington Clinics?

Work Location: In person