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Program Supervisor
4 months ago
The Regional Service Delivery Division is seeking Program Supervisors to provide consultation, expertise and advice to transfer payment service providers and municipalities, and deliver services within a system management framework.
Note: This position will require in-person meetings with community partners and the potential for occasional travel to rural areas
Note: These positions are located at 33 King St W, Oshawa, however alternate work arrangements may be available.
Effective April 1, 2024 the salary range for this position is $88,496.00 to $128,625.00 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?You will:
• Provide ministry policy and program direction to service providers.
• Analyze service plan submissions, negotiate annual service contracts, and evaluate agency performance.
• Analyze population needs, program targets, and access to local services.
• Develop action plans to meet strategic and operational requirements.
• Advise senior management on complex and sensitive issues.
• Lead initiatives to implement government priorities and strategic directions.
How do I qualify?Analytical, Evaluative and Problem-Solving Skills• You have analytical skills to assess the impacts of agency decisions, identify and resolve service gaps, conduct impact analysis to determine risks, and recommend funding allocations
• You have evaluative skills to review a range of information, evaluate service delivery capacity, and develop short and long-term plans
• You have problem solving skills to develop creative solutions to resolve funding, compliance and service issues with agencies
Communication Skills and Stakeholder Relations• You have communication skills to prepare briefing notes, correspondence, and presentations for senior staff and Minister's office
• You have consultation skills to deal with critical incidents, resolve compliance issues, and resolve conflict between service providers and clients
• You have negotiation skills to reach agreement on annual service contracts with transfer payment agencies for funding, service targets/outcomes, service descriptions and accountabilities
• You have interpersonal and influencing skills to work with agencies, municipalities and other community stakeholders to provide information on legislative and program requirements
Program Delivery Knowledge• You have knowledge of public administration, organizational theory and practices, community development, social service delivery, and programs for clients served by transfer payment agencies
• You have knowledge of social service practices, including case management, behaviour management, individual program planning, and issues related to the client groups served
• You have the ability to interpret and apply relevant legislation, policies and programs
Project Management and Computer Skills• You have project management skills to implement initiatives, review and evaluate proposals, service plans and monitor project deliverables
• You are proficient with computer software applications such as word processing, graphics and spreadsheets
