Customer Service Representative

7 days ago

Grande Prairie AB, Canada CMB Insurance Brokers Full time

As a Client Service Representative (CSR) you will report directly to your Account Manager and contribute in the servicing of client requests. Client Service
• Focus on client service including timely response to telephone, email and fax/written enquiries by creating expectations and timelines for work completion with a proactive service approach.
• Prepare correspondence, pink cards, endorsement requests, client record books, schedules, finance contracts, invoices, cover notes and cancellation requests, claims requests and notice of loss as determined.
• Coordinate and prepare certificate requests such as mortgagee requests, lessor, loss payable, additional insured’s, CSIO, ISNetWorld.
• Update Acturis and assist with all schedules & new business submissions as required.
• Create accurate invoices for endorsements, renewals, policy audits, memos, binder bills and financing.
• Maintain, update and organize computer and paper files utilized by the department.
• Acturis – keeping policy information updated and accurate; Mail – incoming mail (Canada Post, ICS and Courier) sorted, time stamped and processed into the system.
• Light office duties as assigned.
• Team Support
• Report any problems on potential lost accounts before occurrence to the Team Lead [Business Service Specialist]
• Take all steps to avoid Errors & Omissions, and report any potential E&O to the [Business Service Specialist]
• Office Support
• Abide by and adhere to the policies and procedures as outlined in the CMB Policies & Procedures Manual.
• Utilize the Agency Manager, Microsoft Office Suite, APF Finance and ISNet World programs
• Be familiar with and support the Entrepreneur Operating System (EOS)

1-2 years of experience with in a team environment in a customer service position.
• Experience with The Agency Manager, Microsoft Office Suite, Compu Quote or comparable computer systems.

Working towards, or is currently, Level 1 or Level 2 Licensed Insurance Agent.
•

  • Customer Service Representative

    1 week ago

    Grande Prairie, Canada U-Haul Full time $40,000 - $60,000 per year

    Location: St, Grand Prairie, Alberta T8V 2H6 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that...

  • Customer Service Representative

    1 week ago

    Grande Prairie, AB, Canada Bearcom Full time $45,000 - $65,000 per year

    About BearCom:Largest Distributor of Wireless Voice, Data, and Video Solutions in North America40+ Years Industry-Leading ExperiencePartnerships with Motorola, JVC Kenwood, Avigilon, and more75+ Branches Across North America with U.S. HQ in Dallas, TXAs a Customer Service Representative, you will provide quality and efficient customer service to all BearCom...

  • Customer Service Representative

    1 day ago

    Grande Prairie, Canada U-Haul Full time $40,000 - $70,000 per year

    Location: St, Grand Prairie, Alberta T8V 2H6 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that...

  • Customer Service Representative

    1 day ago

    Grande Prairie, Canada BMO Financial Group Full time

    10705 West Side Drive Grande Prairie Alberta,T8V 8E6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    1 day ago

    Grande Prairie, Canada Aquatera Utilities Inc Full time

    Join the Team That's Growing Healthy Communities.Position: Customer Service RepresentativeDepartment: Accounts ServicesReports To: Accounts Services ManagerLocation: Grande Prairie, AlbertaType: Full-Time / PermanentWork with Purpose. Live with Possibility.At Aquatera, we're more than a utility provider, we're environmental leaders delivering high-quality...

  • Customer Service Representative

    19 hours ago

    Grande Prairie, Canada BMO Full time US$38,200 - US$52,000

    Application Deadline:11/13/2025Address:10705 West Side Drive Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Canulc customer Service Representative

    2 weeks ago

    Grande Prairie, Canada Staples Canada Full time

    : 1228560 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...

  • Customer Service Representative

    21 hours ago

    Grande Prairie, Alberta, Canada A Hiring Company Full time $42,000 - $45,600 per year

    Rentco's Tool Shed (a division of Rentco Equipment Ltd.) is a local company that has been servicing Grande Prairie and the Peace Country for over 60 years. They provide the tools and equipment to complete home-owner repairs and maintenance. Rentco's Tool Shed is also a "go-to" place in Grande Prairie for event rentals, permanent holiday lighting, and Stihl...

  • Customer Service Representative

    7 days ago

    Grande Prairie, AB TV X, Canada Watson's Foto Source & Studio Full time $78,000 - $80,000 per year

    OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.Energetic, creative individual with excellent communication skills.Strong team player that can work independently.Willingness and eager to learn.Keen attention to detailPhotography experience/knowledge an asset - not required - we will train.Be...

  • Customer Experience Representative

    3 weeks ago

    Grande Prairie, Canada SNDL Inc. Full time

    Customer Experience Representative Job Description SNDL is the largest private‑sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in...