Program Manager Technology
1 week ago
Program Manager – Business Technology Solutions Reports to:
Language Requirement:
Bilingual (English and French) – Asset
Permanent
United Way Centraide (UWC) is Canada’s leading network of local community builders empowering people to make lasting social change in their communities. With a presence across Canada, serving over 5000 communities, our network of over 70 local United Ways and Centraides (each registered as its own non-profit and governed by an independent volunteer Board of Directors) tackle the most important social issue of poverty and social exclusion. Our vision is that everyone in every community has the opportunity to reach their full potential.
United Way Centraide Canada (UWCC) is the national office that provides leadership and services to UWC members across the country. Together, the staff, volunteers, and supporters of local United Ways, Centraides and UWCC form the UWC Movement.
As a Canadian Movement with a strong heritage, we value trust and integrity, volunteerism, innovation, partnership, non-partisan leadership, and diversity. It is based on these values that we improve lives and build communities.
This strategic leadership role is an exciting opportunity to support an existing Centre of Excellence (CoE) to help local United Ways/Centraides (UWCs) across the country achieve their next level of digital business transformation. The CoE and its associated projects are part of UWCC’s network modernization strategy designed to position the UWC network for long-term growth and impact. The goal is to enable UWCs with next-generation technology and processes to innovatively meet new consumer (individual donors and partner organizations) expectations. It will also facilitate data management to support building an insight driven culture and organization.
An essential component of this strategy is the development, adoption, operation and ongoing maintenance of a shared Business Technology Solution product suite (with Salesforce’s Non-Profit Cloud CRM as the foundation), its common operations centre as well as implementation of the centre’s governance model. While LUWCs will lead their own implementations of the product, the CoE’s knowledge resources and infrastructure will be critical to their success.
As Program Manager, you’ll lead initiatives and projects within the CoE for the benefit of your customers – the LUWCs, in alignment and support of UWC’s network-level strategic objectives. In addition, you will be responsible for governance, business development, vendor management, and supporting your customers and internal teams in the delivery, adoption and ongoing operation of their product implementations. While a separate CoE Product Owner role will be the expert on the Salesforce solution suite, you will also work to understand the fundamentals of the product suite to be able to help your customers assess their readiness to adopt it. You’ll be a central CoE point of contact for LUWCs to help them understand and adopt organizational standards, to support development of practices that enable them to deliver business objectives, and to continually improve the way we work together. Maintaining a focus on program success that goes beyond technical excellence to include an enterprise-level change management, training frameworks and activities that promote the adoption of the product suite by UWCs
Building and leading a great multi-stakeholder team including internal resources, vendors and partner-UWCs. As UWC’s operating model is a federation of independent local United Ways and Centraides, and key skillsets may be provided by vendors, you will lead teams of matrixed personnel by earning trust through relationship management, collaborative design processes, and governance
Building and maintaining timelines, project plans, and communication artifacts (such as dashboard reports, and visual documents) to ensure accountability and accurate information sharing
Managing the product release schedules and key release milestones across all the program’s activities
Managing the operations of the program while leading a growth phase; Develop, maintain and support business case to drive expansion of the solution to new UWCs and encourage stakeholder buy-in and adoption. Representing the CoE team to senior leadership and customers
Budgeting and budget management; Identifying program/project risks, blockers and proactively seeking out mitigation and remediation actions
7+ years of experience managing software implementation or business transformation programs/projects, including overseeing a simultaneous focus on new projects and ongoing support of existing deployments
~ Post-secondary degree in IT / business administration or related fields or extensive experience in technology / project management
~ Experience in development and deployment of cloud-based CRM technologies (ideally Salesforce) and preferably in a distributed, multi-client environment
~ Experience in organizational behavior, general management, governance, contracting, and basic accounting/budgeting
~ Ideally, experience establishing or managing a Centre of Excellence for a new program
~ Demonstrated thought leadership in business technology transformations, including the ability to think strategically and balance technical knowledge with business acumen
~ Ability to lead and inspire a multi-stakeholder team working in multiple locations to deliver results in a collaborative manner and drive alignment on both short and long-term strategies
~ Excellent written communication skills with the ability to create presentations that engage stakeholders and succinct reports for consumption by executives and boards
~ Ability to identify and manage risk
United Way Centraide’s national office in Ottawa, Ontario. Works in an open space environment and may work from remote locations at times.
Diversity, Equity, and Inclusion
United Way Centraide Canada hires based on merit and is strongly committed to diversity and equity within its community and to providing a welcoming and inclusive workplace. It especially welcomes applications from Black, Indigenous and People of Colour, women, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to productively engage with diverse communities.
Pour une copie du poste en français, veuillez consulter notre site web au
//
-
Information Technology
4 days ago
Ottawa, Canada Manager – IT Full timeJob OpportunityWe are seeking a highly skilled IT professional to lead our team's technology operations.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely and directly...
-
Chief Technology Operations Officer
1 week ago
Ottawa, Ontario, Canada Manager – IT Full timeJob SummaryWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations.Key Responsibilities:Manage and maintain the overall IT infrastructure, including End User IT Equipment setup and management.Provide timely IT support and resolve issues remotely and directly with clients.Successfully handle multiple IT projects and...
-
Chief Technology Operations Officer
1 week ago
Ottawa, Canada Manager – IT Full timeJob SummaryWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations.Key Responsibilities:Manage and maintain the overall IT infrastructure, including End User IT Equipment setup and management.Provide timely IT support and resolve issues remotely and directly with clients.Successfully handle multiple IT projects and...
-
Manager, Planning
1 week ago
Ottawa, ON, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
-
Sap Manager
1 week ago
Ottawa, ON, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
-
Sap Manager
1 week ago
Ottawa, ON, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
-
IT Infrastructure Management Executive
1 week ago
Ottawa, Ontario, Canada Manager – IT Full timeJob OverviewWe are seeking a highly skilled IT Infrastructure Manager to lead our team's technology operations, driving efficiency and excellence in all aspects of IT infrastructure management.Key Responsibilities:Manage and maintain the overall IT infrastructure, including setup and maintenance of End User IT Equipment.Provide timely and effective IT...
-
Technology Architect
3 months ago
Ottawa, Canada Dls Technology Corporation Full timeTechnology Architect Company: DLS Technology Corporation Office Location: Ottawa, Ontario DLS Technology Corporation is looking for 4 (four) Technology Architects for a long-term contract role. The successful candidate will be required to: Define design, maintain and support operating system deployments with Endpoint management systems;Define design,...
-
Program Management Director
3 weeks ago
Ottawa, Ontario, Canada Leonardo DRS Full timeJob DescriptionWe are seeking a highly experienced Program Management Director to lead our technology roadmap, driving business capture and growth strategy. This role will be responsible for ensuring proper methods are followed to track program cost, schedules, and performance across multiple functions.Key ResponsibilitiesLeading the program management...
-
Ottawa, Ontario, Canada Leonardo DRS Full timeAbout Leonardo DRSLeonardo DRS is a leading provider of advanced defense technologies and services. We are committed to delivering innovative solutions that meet the evolving needs of our customers.The RoleWe are seeking an experienced Senior Program Manager to lead our Technology and Innovation team. This is an exciting opportunity for a seasoned...
-
Ottawa, Ontario, Canada Lumentum Full timeWe are seeking an experienced Program Manager to lead our cross-functional team developing advanced technology and products for optical communications, industrial, and consumer applications.Key Responsibilities:Develop, monitor, and control program plans with cross-functional engineering teams.Oversight of project planning and Alpha and Beta deliveries,...
-
Transformation Program Manager
7 days ago
Ottawa, Ontario, Canada United Way Centraide Canada Full timeJob DescriptionThis role is a strategic leadership opportunity to support an existing Centre of Excellence (CoE) in digital business transformation for local United Ways/Centraides across Canada. The CoE and its projects are part of the network modernization strategy, positioning the UWC network for long-term growth and impact.ResponsibilitiesLead...
-
IT Infrastructure Leadership Position
1 week ago
Ottawa, Ontario, Canada Manager – IT Full timeJob OpportunityWe are seeking a highly skilled IT professional to lead our team's technology operations.About the RoleThis position is responsible for managing and maintaining the overall IT infrastructure, including End User IT Equipment setup and management. The successful candidate will provide timely IT support and resolve issues remotely and directly...
-
Day Program Group Facilitator
1 week ago
Orleans, ON, Canada Branches Day Program Full timeAre you someone seeking an exciting and fulfilling job with opportunities for growth within the organization? Your search ends here, as Bairn Croft Residential Services is welcoming new Day Program Group Facilitators! Who are we? Bairn Croft Residential Services (BCRS) provides the highest quality residential and community-based services and treatment for...
-
Day Program Group Facilitator
2 weeks ago
Orleans, ON, Canada Branches Day Program Full time €21Are you someone seeking an exciting and fulfilling job with opportunities for growth within the organization? Your search ends here, as Bairn Croft Residential Services is welcoming new Day Program Group Facilitators! Who are we? Bairn Croft Residential Services (BCRS) provides the highest quality residential and community-based services and treatment for...
-
Technology Testing Specialist
1 week ago
Burlington, ON, Canada Celeros Flow Technology Full timeFor over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology (“Celeros FT”) continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. JOB...
-
Toronto, ON, Canada CultureLink Settlement and Community Services Full timeAt CultureLink Settlement and Community Services, we are seeking a skilled Program Coordinator to lead our New Horizon (SOARing) Program. This initiative serves and engages low-income and/or racialized seniors in using technology to access information on healthy aging, financial security, and prevention of senior abuse.The ideal candidate must be proficient...
-
SAP Manager
1 week ago
Ottawa, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
-
SAP Manager
1 week ago
Ottawa, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
-
SAP Manager
2 days ago
Ottawa, Canada Altis Technology Full timeOne of our clients in the construction sector is seeking a seasoned SAP Program Manager to lead their SAP Center of Excellence and drive strategic optimization initiatives. Reporting directly to the Director of Technology, this role is ideal for a professional with a strong background in SAP and IT project management, a thorough understanding of SAP...
