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Front Office Assistant Medical Office

4 months ago

Hamilton ON, Canada One Vascular Full time

One Vascular Health & Imaging offers comprehensive vascular care to its communities; incorporating advanced vascular ultrasounds with expert care from academic Vascular Surgeons providing consultation, follow-up and treatment (both cosmetic and OHIP-covered) in first-class facilities with state-of-the-art technology.
We are actively recruiting an experienced  Full-Time Medical Office Administrator  to join our collaborative team of staff and physicians. This position will be on-site at one of our clinics in either Hamilton or Oakville, Ontario.

Clerical duties: greeting and assisting patients, scheduling appointments, maintaining records and accounts.
· Answering the telephone, responding to messages, answering patient questions, placing reminder calls.
· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
· Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
· Recording and collecting payment for private services not covered by OHIP (as necessary).
· Maintains business office inventory and equipment by checking stock, anticipating needed supplies, placing and expediting orders, verifying receipt of supplies, and scheduling equipment service and repairs.
· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
· Maintains operations by following policies and procedures, reporting needed changes.
· EMR support and organization such as generating new forms, inputting new requisitions accurately and ready for use by clinic staff.
· Works with administration team and ensures overall organization and efficiency of front desk activities.

2 years administrative experience in a healthcare setting and/or beauty/wellness industry
· Experience working with Microsoft Office 365, Accuro/EMR is desired

Job Type: Full-time
00 per hour

Dental care
Extended health care
Full-time employees enjoy paid vacation time and a benefits package.

Monday to Friday
Work Location: On-site

Upon request, accommodations due to a disability are available throughout the selection process.