Business Systems Analyst

7 days ago

Toronto ON, Canada Health Futures Full time

Join our dynamic, tight-knit team and help shape the future of digital health in Canada. We firmly believe that innovation will change healthcare for good, and technology will be at the forefront of this change. As a Business Systems Analyst, you will have an active contribution to the creation of state-of-the-art solutions that improve access and outcomes of healthcare. Enjoy working remotely with a self-motivated, creative, and collaborative team.

Responsibilities

  • Facilitate collaborative sessions with diverse business and technical stakeholders to drive technical requirement discovery, impact analysis, and identify key influencers across teams.
  • Conduct impact assessments to ensure technical solutions align with business processes, identifying dependencies, risks, and opportunities for improvement.
  • Collaborate closely with development and QA teams, providing ongoing support throughout the build, testing, and release phases to ensure seamless system integration.
  • Participate in Agile ceremonies such as sprint planning, backlog refinement, and retrospectives to align business needs with technical execution.
  • Write and refine technical user stories, use cases, and functional specifications to guide development teams and ensure requirements are actionable.
  • Develop user acceptance test plans, test strategies, and scenarios, leading the coordination of testing efforts for large-scale initiatives to confirm alignment with requirements.
  • Document system interactions and workflows, specifying how different user types engage with various system components and functionality.
  • Maintain a repository of reusable technical documentation to streamline future system development efforts and ensure consistent implementation.
  • Act as the liaison between business and IT teams, translating business requirements into technical specifications for developers and testers.
  • Provide Executive Summaries and reports for leadership, summarizing status updates, incidents, and changes from a technical perspective.
  • Monitor industry and technology trends to inform system decisions and recommend solutions that align with emerging best practices.

Qualifications

  • 5+ years of experience in a business systems analysis role within software development, project delivery, or IT environments, with a strong background in Agile, Lean, or Kanban methodologies.
  • Practical knowledge of both Agile and waterfall methodologies, understanding how to adapt to hybrid project environments.
  • Experience collaborating across business and technical teams to support software development, integration, and deployment efforts.
  • Healthcare industry experience is preferred, with knowledge of healthcare-specific system requirements and regulations.
  • Strong cross-team collaboration skills and the ability to work effectively in a matrix environment.
  • Expertise in requirements gathering, technical documentation, and system testing coordination, with the ability to develop high-level test plans.
  • Exceptional analytical and problem-solving skills, capable of organizing and analyzing significant data with precision and clarity.
  • Advanced communication skills, both verbal and written, with the ability to translate technical jargon for business stakeholders.
  • Comfortable managing ambiguity, with strong organizational skills and the ability to prioritize competing demands effectively.
  • Familiarity with system design, APIs, and databases is an asset to facilitate detailed technical discussions with development teams.

Why Health Futures?

  • Be part of a mission-driven company improving the future of healthcare in Canada.
  • Work with a small, passionate team of innovators in the healthcare space.
  • Enjoy the flexibility of a fully remote role while working on impactful projects.
  • Opportunities for growth and learning in a dynamic and rapidly evolving industry.

Are you ready to make a difference with us? Apply today and help shape the future of healthcare

Health Futures is an equal Opportunity Employer committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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