Call Centre Support Representative

4 weeks ago

Calgary AB, Canada Trail Appliances Ltd. Full time €17 - €20

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Health & dental benefits
Statutory holidays off 
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. Reporting to the Call Center Supervisor, you will play a crucial role in delivering exceptional customer service and support to our clients. Your responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing accurate information regarding our products or services. 
  Handle incoming calls from customers regarding inquiries, orders, complaints, and general assistance.
Provide accurate information about our products, services, and company policies.
Document all interactions and transactions accurately in our CRM system.
Troubleshoot and resolve customer complaints and issues effectively and efficiently.
Maintain a comprehensive understanding of our products, services, and offerings.
Collaborate with team members and other departments to resolve customer issues and improve overall customer experience.
Share feedback and insights gathered from customer interactions to help improve products and services.
Adherence to Policies and Procedures:

Adhere to company policies, procedures, and guidelines at all times.
Ensure compliance with relevant regulations and standards governing customer interactions and data privacy.

Previous experience in a customer service or call center role preferred.
Proficiency in computer applications and CRM software.
This role requires the chosen candidate to be on-site, it is not a remote position. 

We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.
Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors.

  • Call Centre Operators

    2 weeks ago

    Calgary, AB, Canada Stride Management Full time €16

    call centre customer service About Us Stride provides world-class lottery management services and technology to charities and non-profits across Canada. Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to...

  • Call Centre Operators

    1 week ago

    Calgary, AB, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    1 week ago

    Calgary, AB, Canada Stride Management Full time €16

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Representative

    3 weeks ago

    Calgary, AB, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...

  • Call Centre Representative

    4 weeks ago

    Calgary, AB, Canada Trail Appliances Ltd. Full time

    Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values...

  • Call Centre Representative

    3 weeks ago

    Calgary, Canada Jump Contact Center Full time

    **Overview** We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. We value...

  • Call Centre Representative

    4 weeks ago

    Calgary, AB, Canada Trail Appliances Ltd. Full time €17 - €20

    Why Trail? At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today! The Perks Trail Appliances values...

  • Part Time Call Centre Representative

    2 weeks ago

    Calgary, Alberta, Canada Stride Management Full time $16

    At Stride Management, we provide world-class lottery management services and technology to charities and non-profits across Canada.We are seeking numerous part-time, casual employees to join our Call Centre for our current project. The successful candidates will be responsible for providing exceptional customer service as the front-line voice of our lottery...

  • Call Centre Representative

    2 months ago

    Calgary, Canada WestJet Full time

    **Why WestJet**: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global. **Join us and love where you’re going.** **Remote Work**: This position is...

  • Call Centre Operators

    3 weeks ago

    Calgary, Canada Stride Management Full time

    call centre - customer service **About Us** Stride provides world-class lottery management services and technology to charities and non-profits across Canada. Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single...

  • Call Centre Operators

    2 weeks ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    2 weeks ago

    Calgary, Canada Stride Management Full time €16

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    2 weeks ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    2 weeks ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    1 week ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    2 weeks ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    7 days ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    6 days ago

    Calgary, Canada Stride Management Full time €16

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Call Centre Operators

    1 week ago

    Calgary, Canada Stride Management Full time

    call centrecustomer serviceAbout UsStride provides world-class lottery management services and technology to charities and non-profits across Canada.Stride Management is part of the Jumbo Interactive Group (ASX-300 JIN): An innovative technology company that has grown remarkably over the past 25 years, from humble beginnings with a single computer to a...

  • Arts Centre Specialist

    2 months ago

    Calgary, Canada City of Calgary Full time

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we...