Implementation Manager

3 weeks ago

Canada Quantum Management Services Ltd. Full time

Position: Implementation Manager Location: Remote – must be located in Canada Job Type: 6-month contract with a potential for extension Hours: Monday to Friday, 9am to 5pm PST Our client is seeking an Implementation Manager to join a fast-growing team You’ll collaborate with cross-functional teams to deliver innovative solutions and enhance platform capabilities. Your ability to manage technical tasks and communicate effectively with clients will be key to your success. Key Responsibilities: - Lead and support retailer launches on an e-commerce platform. - Engage with retailers to address their requests and needs. - Manage technical project tasks using runbooks and prioritize issues in a fast-paced environment. - Triage tickets, addressing tasks, bugs, questions, and feedback with efficiency. - Collaborate with internal teams to resolve discrepancies and improve platform performance. - Conduct storefront audits and quality assurance, ensuring optimal merchandizing and data reporting. - Drive special projects aimed at refining the platform and enhancing team efficiency. Requirements: - 2-4 years of experience managing projects in e-commerce, retail, or digital transformation. - Experience in project management, implementation, or client-facing roles. - Strong technical skills with hands-on experience in e-commerce platforms, API-based products, and SQL (data reporting/dashboard building). - Proven client-facing experience, with the ability to communicate complex technical details to non-technical stakeholders. - Exceptional organizational and problem-solving abilities. - Ability to manage multiple projects with shifting priorities in a fast-paced environment. - A curious mindset and eagerness to learn. - Proficiency in Google Suite and Microsoft Office. To apply, please send your resume to Arriane Liangcungco at arriane.liangcungco@quantum.ca. REFER AND EARN A $50 GIFT CARD For more details, click here .

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    Canada Quantum Management Services Ltd. Full time

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