Senior Technical Support Engineer, CAD
1 week ago
Immediate need for a talented Level 2 Deskside Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Calgary, AB (Hybrid). Please review the job description below and contact me ASAP if you are interested.
CAD 45 - CAD 50/hour + Benefits.
Provide comprehensive troubleshooting and technical support to end-users, encompassing end-user devices such as PCs, tablets, and mobile phones.
Field help requests courteously, documenting essential user information and issue details.
Prioritize and manage problems effectively, escalating to senior technicians as needed.
Support diverse aspects of incident management and high-value services, focusing on customer experience.
Key Skills: Service Desk Support, SCCM, AD, Office 365, MDM, MAM
~ Proficient in MECM/SCCM, Patching, Automation, Cloud Deployment, and Service Desk Support.
~3+ years experience with Windows 7, 10, 11, Office 365, Teams, SharePoint, Active Directory, and Outlook.
~ Strong troubleshooting skills in Office 365 environments.
~ Competence in image installation, configuration, and preventive maintenance tasks.
~ Proficiency in Android and Apple iOS operations and troubleshooting.
~ Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Level 2 Technical Support Engineer
1 week ago
Calgary, AB, Canada Pyramid Consulting, Inc Full timeImmediate need for a talented Level 2 Deskside Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Calgary, AB (Hybrid). Please review the job description below and contact me ASAP if you are interested. CAD 45 - CAD 50/hour + Benefits. Provide comprehensive troubleshooting and technical support to...
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