Food services supervisor

Employment Type: Fixed term until April 30th, 2026. Schedule: Monday to Friday from 8:00 a.m. Reporting to: Senior Director Food Services
City: Medicine Hat
RFR #: 1706 The Mustard Seed is committed to helping people who are experiencing homelessness and poverty transition toward and maintain sustainable and healthy lifestyles. This position oversees the operation of the kitchen at the Medicine Hat location and is responsible for leading meal service operations for guests who are actively participating in programs and community events that may include meals.
Oversee the day-to-day operations of Food Services in Medicine Hat including shelter meals, community meals, and donation processing
Lead all full time, part time, and casual relief staff in the department
Collaborate with staff on menu planning, ordering food and supplies necessary to maintain the successful daily operation of Food Services
Manage food budgets in each program
Implement the procedures, standards and policies/guidelines of AHS regarding how food is prepared, handled, and stored; Supervise cleaning of all Food Services areas to ensure AHS health and safety standards are met
Identify problem areas and suggest methods to improve overall operations of the kitchen
Provide input and assist in the implementation of program evaluation
Provide direction and supervision to staff to assist them to perform their tasks in an effective and efficient manner, including creating work schedules
Meet regularly with direct report staff and facilitate Annual Performance Reviews
Provide training for program staff in food handling procedures
Ensure staff provide the appropriate reception, acknowledgement, and encouragement for donors, serving groups, and volunteers
Undertake progressive discipline with employees as needed, under the direction of and with your supervisor, including documentation of actions taken
Assist with interviews, as requested
Implement creative strategies to involve volunteers within all areas of Food Services, in conjunction with Volunteer Engagement department
Provide direction, supervision, and training in food handling procedures to volunteer meal groups, community education groups & volunteers
Keep a current inventory of all kitchen equipment
Manage GIK partnerships and donations
Serve on internal and external committees, as requested
Assist in identification of program equipment and materials
Attend meetings and training, as required
Formally trained in Food Services and a minimum of 5 years' experience working in a commercial kitchen environment.
Valid certificate from the Alberta Health Services Food Safe course
Desire to serve in a Christian ministry
Experience overseeing staff in kitchen is considered a strong asset
Good organizational skills are a necessity for menu planning, staff scheduling, food ordering and planning special events
Strong working knowledge in Microsoft Office Programs (i.e., Word, Outlook, Excel)
Ability to learn new software programs as The Mustard Seed uses several in its operation
Willingness to take any necessary training The Mustard Seed requires – NVCI, First Aid etc.
food pick-ups may be required
The working environment is in an industrial kitchen
Flexibility with full-time schedule may be required
Moderate mental effort is required to successfully accomplish the essential job functions such as coming up creative solutions, multitasking and adapting to changes
Training on how to respond is provided, but this is to be considered typical working conditions. As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a personal vehicle for company use and company vehicle. No phone calls please.