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Community Connections Coordinator

4 months ago

Kamloops BC, Canada Tuktu Care Inc Full time

Title: Community Connections Coordinator
Job type: Full-time, permanent, on-site
Start date: As soon as possible
Hours: 37.5 hrs/ Monday – Friday
Report to: Programs Team Lead

Embark on a rewarding journey with us If you are driven by the desire to make a profound impact on people’s lives, embrace diversity and inclusion, coordinate outdoor and indoor activities, and work with a supportive team that values collaboration and empowerment, then this career opportunity might be perfect for you.

Who we are

Kamloops Immigrant Services (KIS) is a non-profit organization that serves the needs of immigrants, migrants, and newcomers in Kamloops and the district. Our primary goal is to assist them in building a better future and feeling at home in their new community. We offer free programs and services to help them overcome the challenges of adapting to a new country.

About the position

The Community Connections Program provides free activities to increase newcomers’ social connections and gain awareness of Canadian heritage, culture, and life in Canada. The program offers several workshop series and activities, community events, tours, and networking opportunities where clients can practice their English language skills in informal settings. In this role, you will oversee the day-to-day operation of the program, including developing creative and responsive activities to support newcomers through their journey of making Canada home.

Your responsibilities

  • Plan, organize, and execute community events, workshops, and activities to foster connections and awareness among newcomers.
  • Coordinate event logistics, including inventory management, transportation arrangements for participants, facility access, catering, signage, and accommodations for special needs.
  • Develop, implement, and evaluate communication tools to inform participants about upcoming events, workshops, and community activities, enhancing public awareness.
  • Collaborate with internal departments to advocate for new activities based on clients’ needs andensure internal teams are informed of planned activities and events.
  • Track client information and attendance, maintaining comprehensive records and databases onprogram participants and documenting participant activities.
  • Ensure a positive and safe environment for all clients and participants.
  • Serve as the primary contact for agency events.
  • Supervise the coordination of volunteer inquiries, recruitment, selection, onboarding, and supervision, ensuring effective and consistent procedures.
  • Develop strategies to maintain volunteer engagement, contributions, and accurate records of volunteer data and hours.
  • Identify opportunities for collaboration and partnerships with other community agencies and resources.
  • Liaise with professional associations, cultural groups, schools, and other community groups to promote agency programs, services, workshops, and events.
  • Maintain relationships with community members, organizations, indigenous communities, and local stakeholders.
  • Manage correspondence, financial records, and statistical reports related to workshops and events.
  • Maintain accurate records, perform data entry, and generate statistical reports using iCare, KISDashboard, and participate in Provincial & Federal narrative reports.
  • Develop monthly calendars, newsletters, and annual surveys using various advertising tools (KIS,websites, etc.).
  • Manage access to workshop materials and resources.
  • Attend workshops and events, especially with new presenters/facilitators, providing feedback, guidance, and collecting client feedback (verbal and surveys) to support the agency’s mission.
  • Perform other related duties as assigned.

What You Bring to the Organization:

  • Post-secondary education in Social Work, Recreation, Project Management, Community Development or a similar field, or an equivalent combination of training and experience.
  • Previous work experience in a social service environment is preferred. Alternatively, a minimum of (2)years of experience in a client-oriented position, preferably in an immigrant settlement service-related field, or an equivalent combination of education, training, and experience acceptable to the employer.

What Sets You Apart:

  • Excellent verbal and written communication skills in English. Proficiency in additional languages is an asset.
  • Exceptional organizational, time management, and general management skills.
  • Strong organizational and event coordination abilities, with keen attention to detail and the capacityto multitask effectively.
  • Excellent community engagement and relationship building.
  • Demonstrated ability to support and coach facilitators, staff and volunteers, fostering motivation andproductivity.
  • Ability to thrive under pressure, meet deadlines, and manage stressful conditions effectively.
  • Proactive approach to problem-solving, with the capacity to identify needs and take independentaction.
  • Results-oriented mindset, flexibility, and dedication to delivering high-quality work.
  • Self-motivated and capable of working with minimal supervision while also being a quick learner andadaptable to a flexible schedule and travel requirements.
  • Strong interpersonal skills and a collaborative team player, with the ability to communicate effectively across cultures.
  • Service-oriented mindset, with a commitment to helping the organization achieve its objectives and targets.
  • Proficiency in solution-focused thinking, with a focus on analytical problem-solving.
  • Available to work night shifts and weekends occasionally to ensure the success of activities and programs.
  • Ability to manage self-care and resources effectively, prioritizing personal well-being and professional responsibilities.

Additional Requirements:

  • Proficiency in Office 365 and MS Word.
  • Knowledge of community resources and services.
  • Clear provincial criminal record check.
  • Possess a valid Canadian driver’s license and a reliable vehicle (required).
  • Physical ability to carry out the duties of the position.

What’s in it for you?

  • A starting wage between $60,450.00 to $62,400.00
  • A fun and inclusive environment.
  • Training paid for.
  • Eligible for a host of great benefits after six months, including:
    -Dental care
    -Extended healthcare
    -Life insurance
    -Paid time off
    -RRSP after one year

To be considered, you will need the following:

  • A cover letter explaining why you think you are the best candidate for this position. (Required)
  • An updated resume.
  • A valid Canadian work permit or a valid PR card
  • Ability to commute/relocate:
    -Kamloops, BC: reliably commute or plan to relocate before starting work (required).*No relocation package is available.

Please note that only selected candidates will be contacted for an interview.

To apply, please send the cover letter and the resume to jenny.tran@kcris.ca

We are an equal-opportunity employer committed to hiring a diverse workforce.

Application deadline: 2024-05-17

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